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Related E-Readers Questions
My Kindle turns on, but if I want to select a book, only
Hi! My Kindle turns on, but if I want to select a book, only cover page appears. Cannot open, it is frozen. When I close Kindle and open again, the book has disappeared from Library. … read more
Josh
Josh
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Associate Degree
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I have a kindle fire and have bought a new amazon fire and
I have a kindle fire and have bought a new amazon fire and need to know how to change information from the kindle fire to the amazon fire, … read more
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Richard
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The screen is frozen in a split position. The restart doesnt
The screen is frozen in a split position. The restart doesnt work to correct it. … read more
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Josh
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Associate Degree
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How do change the resolution so I can open midnight castle,
How do change the resolution so I can open midnight castle … read more
Josh
Josh
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I have a kindle fire that automatically turns itself off,
I have a kindle fire that automatically turns itself off, currently has 87%, however when I open a book, it just shuts down. … read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
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My Kindle is frozen and I do not know how to unfreeze it. I
My Kindle is frozen and I do not know how to unfreeze it. … read more
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Richard
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When I tap the Home button on Kindle Fire it goes to Home
When I tap the Home button on Kindle Fire it goes to Home screen but only for a moment and then disappears. Have tried turning off and back on. … read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
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I cannot open my Kindle. What should I do? It was a gift
It was a gift about three years ago. I don't know where to find the model -- It is an Amazon Kindle Fire. … read more
Md. Sadique
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self employed
Diploma in applied electronics
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I've had a kindle fire for about 3 or 4 years and I LIVE
hi. I've had a kindle fire for about 3 or 4 years and I LIVE with it. Mostly read books. Recently my husband gave me a paperweight. I called amazon help to set it up and they sent me to MCT. spent alm… read more
Josh
Josh
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Associate Degree
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I am so disappointed with this Kindle Fire. I have had it
I am so disappointed with this Kindle Fire. I have had it for three years; and besides having rather poor operating directions, I never seem to get a response when I need one. About two weeks ago I as… read more
Dr. Fix-It
Dr. Fix-It
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I have a Kindle modelD00901 which I love, but it froze, with
I have a Kindle modelD00901 which I love, but it froze, with Alexndre Dumas on the screen and nothing I can do will open it up and shake him off. So in looking around I decided to buy a Paperwhite, wh… read more
Steve G.
Steve G.
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what happens when my kindle fire hd screen goes black when
what happens when my kindle fire hd screen goes black when in use and will not come back on?… read more
James
James
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I spilled coffee on my Kindle Fire and the screen is frozen.
I spilled coffee on my Kindle Fire and the screen is frozen. It was turned off at the time the coffee spilled. Can it be fixed? What should I do?… read more
Daniel
Daniel
Bachelor's Degree
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Kindle screen appears frozen. Upper screen has two small vertical
Kindle screen appears frozen. Upper screen has two small vertical white stripes through frozen print area, lower mid-screen has two triangular or diagonal stripes largely obscuring print. Will not swi… read more
Andy
Andy
Ereader Expert
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When I turn on my kindle fire the screen will on go to Kindle
When I turn on my kindle fire the screen will on go to Kindle fire and stays there. I have recharged the battery over night with the charger that came with my kindle and I have tried turning off my ki… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
539 satisfied customers
I have a Kindle keyboard. The opening page is frozen and it
I have a Kindle keyboard. The opening page is frozen and it has black and white lines through the picture of Charlotte Bronte. I've held the start button for 20 secs, but it still will not open. I've … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I sent a question on Wednesday about my Kindle that had frozen
I sent a question on Wednesday about my Kindle that had frozen again. The answer was to slide and hold the power button for 30 senconds, and then switch it on, OR, plug the kindle into my computer for… read more
Josh
Josh
Technician
Associate Degree
23,156 satisfied customers
My kindle is frozen. Wont turn off, none of the buttons are
My kindle is frozen. Won't turn off, none of the buttons are responsive. first time this happen, what do I do?… read more
Andy
Andy
Ereader Expert
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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