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I have a Kindle Fire about 5 years old. It has always been a
I have a Kindle Fire about 5 years old. It has always been a little iffy about charging fully when plugged in. But now, when plugged in, the pilot light glows green for a second, goes dark, then orang… read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
My kindle fire wont work. It only has a screen that says
My kindle fire won't work. It only has a screen that says kindle fire with a flash going through it like it is charging.… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I was using Pandora this morning and everything was playing
I was using Pandora this morning and everything was playing fine. I had the message of a low battery so I plugged it into the charger. The orange light came on then later it turned to green. When I un… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
The screen just froze with one image while in Groupon.No matter
The screen just froze with one image while in Groupon.No matter what I do, nothing happens. It will not even turn off. Any suggestions?… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
Used my kindle yesterday without issue (and when I set it down,
Used my kindle yesterday without issue (and when I set it down, I had about 75% battery power left. Found my kindle this morning TOTALLY blank, no indication of power on the power button, unable to tu… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Hi, I was given a Kindle Fire for XMas 2011. I love my
Hi, I was given a Kindle Fire for XMas 2011. I love my kindle. I take it on travels. I read books, do suduko's, catch my emails, google, look for stuff and directions. Yesterday morning when I went to… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
kindle froze in the middle of use. Now I cant get it to shut
kindle froze in the middle of use. Now I can't get it to shut off or start. When I press the start button, it show shut down orange but will not close… read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
I had HD Fire, pllugged in wall with special USB cord/plug
I had HD Fire, pllugged in wall with special USB cord/plug and there are NO green or orange buttons lit up along top of device--only "white" battery looking icon far top right, time center top, and My… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
my kindle fire doesnt seem to be charging correctly. When
my kindle fire doesn't seem to be charging correctly. When the power supply is plugged in the on button goes from orange to green to no light. And lately even when the power supply is plugged in the b… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
I was just given a Kindle fire last week as a gift. IT has
I was just given a Kindle fire last week as a gift. IT has been working fine but today I noticed when it is plugged in to charge, it never fully charges. I left it plugged in last night and this morni… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,226 satisfied customers
kindle fire. When charging the light has turned green turn
kindle fire. When charging the light has turned green turn on and then the light shuts off and can't open it… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
Just got kindle fire and set up my acct. Charged and was unable
Just got kindle fire and set up my acc't. Charged and was unable to transfer files from my computer. tried to download kindle driver and my kindle is now stuck on kindle fire ( Fire written in orange … read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
My kindle fire froze while searching for free game opps on
My kindle fire froze while searching for free game opps on Amazon. Cannot move anything nor can I shut it off. Any suggestions?… read more
PramitP
PramitP
Self-Employed
Diploma
929 satisfied customers
I was playing a word game on my Kindle Fire last night, I had
I was playing a word game on my Kindle Fire last night, I had turned it off and this morning when I got up and looked my kindle fire was still on the word game and now it won't do anything. Is it froz… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
This is a duplicate question. Sorry. My Kindle Fire has froze
This is a duplicate question. Sorry. My Kindle Fire has froze on the shut down or cancel screen. It has been froze since 8:00 AM. CST… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle Fire battery ran down. I have charged it, but I
My Kindle Fire battery ran down. I have charged it, but I can't get on it. the "kindle fire"" lighted dispaly is showing only. When I push the "on" button , it goes green, then shuts off immediately. … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a Kindle Fire, bought it on Oct 27, 2011. It has been
I have a Kindle Fire, bought it on Oct 27, 2011. It has been great until today, I turned it on and went to slide to open and it would not move. I then when to shut it down and it is now frozed on the … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I just got my kindle replacement. The battery ran down today
I just got my kindle replacement. The battery ran down today and I put it on the charger. A message came on that said that the battery was too low to run the device. I should wait 15 minutes and try a… read more
John
John
Bachelor's Degree
5,526 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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