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Pete, Engineer
Category: E-Readers
Satisfied Customers: 18115
Experience:  Over 16 years experience installing and repairing electronics.
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I cannot get into my library. I just finished a book on my

Customer Question

I cannot get into my library. I just finished a book on my Kindle. It will not let me get past similar books. I have now tried on my computer to get into my Kindle library. I've gone into Amazon. I can't find my library.
JA: What's the make/model of your device? How old is it?
Customer: It's old but, before I read this book which I downloaded from Amazon, I could see my library.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I've tried everything I know how to do.... turn it off and on.
JA: Anything else you want the E-reader Expert to know before I connect you?
Customer: I want to know how to get into the library. Thank you.
Submitted: 1 month ago.
Category: E-Readers
Expert:  Pete replied 1 month ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 1 month ago.

Try restarting the Kindle - press and hold the power button to turn it off, then turn it back on again.

Let me know exactly what you are seeing on the screen?