How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete
Pete, Engineer
Category: E-Readers
Satisfied Customers: 18096
Experience:  Over 16 years experience installing and repairing electronics.
30970729
Type Your E-Readers Question Here...
Pete is online now
A new question is answered every 9 seconds

My toggle switch won't function. Prior to this the cursor

Customer Question

My toggle switch won't function. Prior to this the cursor was racing up and down the left side of the page.
JA: What's the make/model of your device? How old is it?
Customer: Model # D00801
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just started today. I have rebooted the kindle several times
JA: Anything else you want the E-reader Expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: E-Readers
Expert:  Pete replied 1 month ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 1 month ago.

There is a problem with the toggle button.

Try cleaning around it first.

If that doesn't help then the Kindle will need to be sent for repair.

Customer: replied 1 month ago.
This service was of no use to me whatsoever
Expert:  Pete replied 1 month ago.

Your satisfaction is my priority; How can I be of further assistance?