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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I have ordered thru amazon but I just get the sample, I pad

Customer Question

I have ordered thru amazon but I just get the sample
JA: What's the make/model of your device? How old is it?
Customer: I pad pro 1 year old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: About 5 months I was able to make it work one using audible . But now I can't
JA: Anything else you want the E-reader Expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: E-Readers
Customer: replied 1 month ago.
Hello
Expert:  Michael Hannigan replied 1 month ago.

Hello. My name is***** will be helping you with your question today. Please give me a moment to review your question and respond.

Expert:  Michael Hannigan replied 1 month ago.

What are you having difficulty downloading? A book, or an Audible?

Customer: replied 1 month ago.
Books
Expert:  Michael Hannigan replied 1 month ago.

If you delete the sample from your device and then sync, it should download the full version.