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I have a Kindle model D01200 and it won't connect to the
I have a Kindle model D01200 and it won't connect to the Kindle store. I have had it working for several years. I haven't changed anything on my Wi-Fi setup. … read more
Russell H.
Russell H.
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My Kindle has partially frozen. Meaning, I have one of the
Hello, my Kindle has partially frozen. Meaning, I have one of the sleep mode wallpaper screens that is partially sitting on top of everything underneath, which means I can't read or try to follow inst… read more
Aric
Aric
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Run A/V and repair business for over
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i have a amazon account with a kindle paperwhite. i bought
i have a amazon account with a kindle paperwhite. i bought a kindle fire hdx and it will not register to the same account so i can not use it. any ideas?… read more
Dr. Fix-It
Dr. Fix-It
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My kindle turns on, but it does not register my finger when
My kindle turns on, but it does not register my finger when I try to slide the bar over. It is a first generation fire.… read more
Aric
Aric
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my kindle wont turn on. When I plug it in to charge, only
my kindle wont turn on. When I plug it in to charge, only the XXXXX XXXXXght appears. Even after I have charged it over night. Help.… read more
Cris
Cris
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I was reading in Eat N Park when my Kindle Fire just shut down.
I was reading in Eat N Park when my Kindle Fire just shut down. Charge was reading good. I tried to power it up again, but it just kept shutting down just as it was coming to life. I went home, charge… read more
Thomas
Thomas
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I have a basic Kindle and it hs two (2) screen savers frozen
I have a basic Kindle and it hs two (2) screen savers frozen on my screen so that I cannot read what is on my menu or book. What do I do?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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I have a problem. I am reading a book on my ipad and from
I have a problem. I am reading a book on my ipad and from time to time I read it on my laptop. It is a dense book and I have made a lot of highlights and notes in it when reading on my ipad. I just op… read more
Dr. Fix-It
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I have had my kindle for a couple of years and it wont switch
I have had my kindle for a couple of years and it wont switch on I have tried recommended solutions like holding swith down for 20 seconds and making sure it is fully charged. When I slide the switch … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle keyboard reader does not respond when I press any
My kindle keyboard reader does not respond when I press any key, including the > and <. It's as if they are stuck. Can you help me? Thanks… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindles screen is frozen with what looks like a partial
My Kindle's screen is frozen with what looks like a partial page of the book I have been reading . Down at the bottom I can see a little of other pages. The majority of the page looks as if it has bee… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Have just turned my kindle on after a few weeks unused. Screen
Have just turned my kindle on after a few weeks unused. Screen is blank. unit is recharging but has green light. very feint image seen on parts of the screen. What might be wrong? can this be fixed?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
hello...my kindle screen is not clear and has lines and visiblility
hello...my kindle screen is not clear and has lines and visiblility is partial...tried to hold the power switch for 20 seconds and then release...this did not work...any suggestions...… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle is about a year old; I just downloaded a book from
My kindle is about a year old; I just downloaded a book from Amazon and now when I try to start I get a mostly blank screen with horizontal and vertical lines..................I've tried re-charging i… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kendle DS has about a two inch blank space at the top. I
My Kendle DS has about a two inch blank space at the top. I dont get the top portion of the text I am trying to read.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Upper Right corner has a partial image that stays on each page
Upper Right corner has a partial image that stays on each page and is blocking some of the content. What can be done?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
The screen on my kindle seems to have broken up inside, the
The screen on my kindle seems to have broken up inside, the glass itself is not broken but I can only see the bottom left had corner the rest is just a jumble… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
about 1/4 of the screen is blocked out. it is gray. I charged
about 1/4 of the screen is blocked out. it is gray. I charged the battery and rebooted it. nothing changed. this on all screens… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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