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Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 20208
Experience:  E-reader expert
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How can I import books from my Kindle Paperwhite to my

Customer Question

How can I import books from my Kindle Paperwhite to my Calibre computer program?
JA: What's the make/model of your device? How old is it?
Customer: where can I find this information?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I don't know where to look for details on my model of kindle. It is an older version called Paperwhite is all I remember.
JA: Anything else you want the E-reader Expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: E-Readers
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

I apologize for the long wait.

Do you still need help with your issue?

Customer: replied 1 month ago.
since I have been charged on my credit card for the answer, please send it. I prefer it in writing.
Expert:  Josh replied 1 month ago.

Which operating system do you have?

Customer: replied 1 month ago.
I can't remember what it is called. It's one of the older microsoft ones. Do I have to know exactly?
Expert:  Josh replied 1 month ago.

Yes, I will need to know which operating system to provide you with the steps.

Customer: replied 1 month ago.
I'll have to get back to you then. Sorry! I'm a dunce!
Expert:  Josh replied 1 month ago.

Windows XP, Vista, 7, 8, or 10?

Customer: replied 1 month ago.
I think it is Windows XP. Is that enough information?
Expert:  Josh replied 1 month ago.

Yes.

Plug in your Kindle to your computer

On your computer, click on the Start button then My Computer

Double click on the Kindle drive and you should see the files there that you can import

Customer: replied 1 month ago.
I'll try it.
Expert:  Josh replied 1 month ago.

Thanks; let me know.

Customer: replied 1 month ago.
I evidently have a version of Microsoft XP that no longer uses the "My Computer" icon. I looked up via google what it was changed to, but can't make much sense of it since I don't know my version # of XP. I think it may be version 8. This may be hopeless! I'm too ignorant of details to get detailed instructions.
Expert:  Josh replied 1 month ago.

On that computer, go here: http://whatsmyos.com/