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We have been trying to phone but when your voice recorded
We have been trying to phone but when your voice recorded message requests we confirm we are human and no matter how we respond we get disconnected. … read more
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I have a kindle fire 7 and my husband also has one his we
I have a kindle fire 7 and my husband also has one his we were able to get connected but mine won't connect and we have the same wifi but we want different accounts … read more
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Hi Dan I have a Kindle Fire 8.9 that no longer takes a charge;
Hi Dan I have a Kindle Fire 8.9 that no longer takes a charge; therefore it will not open up. What shall I do?… read more
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Thomas
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My Kindle Fire was working earlier today, but now it will not
My Kindle Fire was working earlier today, but now it will not turn on. I took it out of the case and tried to turn it on with no response. I had charged it last night, so I don't think that is problem… read more
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This morning my kindle fire will not respond to touch. I tried
This morning my kindle fire will not respond to touch. I tried many times to turn on and now it sits on "shut down or cancel" What to do?… read more
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My 2month old Kindle Fire is not Displaying a face. Its dark
My 2month old Kindle Fire is not Displaying a face. It's dark and in the middle there seems to be the shape of a battery when I plugged it on… read more
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my kindle is about a year old, it will not charge, the green
my kindle is about a year old, it will not charge, the green lite turns on and then it will not do anything the orange will not turn on and it says battery too low to power on and it will turn off.… read more
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I have a kindle fire HD regular size. I received it for an
I have a kindle fire HD regular size. I received it for an Xmas gift December 2012. At 11:13 am eastern time today it froze up on me. I was on Accu weather watching a radar loop for Charleston SC. It … read more
Thomas
Thomas
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My Fire is now dead, and wont even show the opening screen
My Fire is now dead, and won't even show the opening screen with the "slide". With the charger plugged in the Fire's on/off button is green. With the charger unplugged, the on/off button stays green f… read more
Thomas
Thomas
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I have had my kindle fire for about two years. Never had a
I have had my kindle fire for about two years. Never had a problem. two days ago I was using it and pushed the button to shut it down. I got a message back that it was shutting down but it wasn't. The… read more
Thomas
Thomas
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My Kindle Fire died overnight. Late last night I bought and
My Kindle Fire died overnight. Late last night I bought and downloaded a new book. I closed the Kindle to let it go to sleep - and so did I. This morning I am confronted with a black screen. Even when… read more
Thomas
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My kindle reader is charged but will not turn on. When I push
My kindle reader is charged but will not turn on. When I push the on button, the green light comes on for a few seconds and then nothing.… read more
Thomas
Thomas
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18month old kindle showing green charged light on but message
18month old kindle showing green charged light 'on' but message received few minutes before -battery low. Kindle put on charge but although green light showing the kindle will not 'fire up '… read more
Thomas
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my kindle fire is stuck on the "Do you want to shut down your
my kindle fire is stuck on the "Do you want to shut down your Kindle?" screen. It stays on for a few seconds and then goes blank. It is fully charged.… read more
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My 13 month old Kindle Fire isnt able to hold a charge after
My 13 month old Kindle Fire isn't able to hold a charge after 12 hours on a new charger with new connecting ports. What do you advise? E-mail address [email protected] Thanks. Nancy… read more
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My Kindle Fire shows a green light so it is charged
My Kindle Fire shows a green light so it is charged but it will not turn on with the little button that usually turns it on. I have had it about a year and have hundreds of books loaded. I read in it … read more
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Kindle Fire wont charge even when plugged in all nite...a
Kindle Fire won't charge even when plugged in all nite...a recent Christmas gift. Is there anyway to know if the darn thing is charging...a lite or something?… read more
Thomas
Thomas
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I have plugged my kindle into my USB port to charge it (I had
I have plugged my kindle into my USB port to charge it (I had let it run completely down), and the yellow light on the Kindle is on, but it doesn't seem to be charging and the computer doesn't seem to… read more
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Thomas
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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