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Why do the books on my kindle fire that I want to read have…

Customer Question
Why do the books...

Why do the books on my kindle fire that I want to read have a large check mark in the middle of the screeh and th book will not be selected to read

Technician's Assistant: What's the make/model of your device? How old is it?

How do I tell Is it under settings? I have had this kindle at least two years with extremely high useage

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It just started. I have turned my kindle off and on several times but nothing else

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

I just want to be able to read a book. Also My library books are now sorted alphabetically and I want the current book to come up first for selection

Submitted: 11 months ago.Category: E-Readers
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Answered in 8 minutes by:
9/8/2017
Electronics Technician: Michael Hannigan, Engineer replied 11 months ago
Michael Hannigan
Category: E-Readers
Satisfied Customers: 11,888
Experience: 25+ Years Experience in Computers and Electronics. E-Reader Expert.
Verified

Hello. My name is***** will be helping you with your question today. Please give me a moment to review your question and respond.

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Electronics Technician: Michael Hannigan, Engineer replied 11 months ago

What "view" do you have selected?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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