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My kindle will not stay connected too wifi. And is high
my kindle will not stay connected too wifi JA: Does your network appear in the Wi-Fi list on your Kindle? Customer: yes, and is high strength JA: Are other devices (computer, phone, etc.) connecting t… read more
Josh
Josh
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I have a kindle ereader I purchased on February 20. I have
I have a kindle ereader I purchased on February 20. I have used it only once. I charged it with the cable I purchased at the same time. It stayed charged for 2 days. I have been trying to charge it si… read more
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My kindle has frozen on me...it won't do anything....Help.
Hi, my kindle has frozen on me...it won't do anything....Help … read more
AnswersByEric
AnswersByEric
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My Kindle Fire will not advance past the "kindle fire"
My Kindle Fire will not advance past the "kindle fire" screen so I can enter my password ***** use the device. How do I reset or restart the reader? I have tried turning it off and on. … read more
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Aric
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My Fire HD has been freezing the last couple of days. What
My Fire HD has been freezing the last couple of days. What can I to solve the problem? … read more
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I have a Kindle 10, 5th gen. For the last few weeks Netflix
I have a Kindle 10, 5th gen. For the last few weeks Netflix has been getting slower to download until the last few days. Now Netflix is not reachable. The device days it is off line, even with full ba… read more
Cory
Cory
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Black frames have suddenly appeared around my apps on
Black frames have suddenly appeared around my apps on kindle, why? … read more
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I was recharging my Kindle last night and there was a power
I was recharging my Kindle last night and there was a power failure. Now my Kindle won't turn on. … read more
Nathan
Nathan
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Kindle fire 8.9 screen lights up kindle fire and is frozen.
Kindle fire 8.9 screen lights up kindle fire and is frozen. Cannot open cannot get to settings … read more
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My Kindle fire shut down last night, because I ran out of
My Kindle fire shut down last night, because I ran out of battery. I plugged it in to recharge, but I can not get it to re-boot … read more
Richard
Richard
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My Kindle Fire HDX 8.9 will not turn on I have tried
My Kindle Fire HDX 8.9 will not turn on I have tried everything but nothing works … read more
Aric
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My Kindle Fire will not shut down and stays in the closing
My Kindle Fire will not shut down and stays in the closing down mode. … read more
Aric
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My sons kindle fire HD will not operate. It just shut down
My son's kindle fire HD will not operate. It just shut down on its own last night. We tried to charge it today but it will not take a charge; it seems like. It just will not turn on.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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I have Kindle Fire 8.9 Sunday Night I shut is down. When I
I have Kindle Fire 8.9 Sunday Night I shut is down. When I tried to reopen Monday morning all I got was a black screen with Kindle Fire in the middle. I tried holding the on off button for 20 seconds … read more
Josh
Josh
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HI, I just got my Kindle Fire HD 8.9. Im having an awful
HI, I just got my Kindle Fire HD 8.9. I'm having an awful time trying to work it. Right now, tells me "Power Off" and shutting down... but its been over 90 mines thats shutting off.… read more
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Josh
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i have tried the hard reset several times and i still have
i have tried the hard reset several times and i still have what i now call the black screen of death. Before this it would freeze and shut off at least 3 times a day. HELP I have only had it since Feb… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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have a kindle fire - cannot get the kindle to display anything
have a kindle fire - cannot get the kindle to display anything on the screen - have tryed to chage sever time, but still nothing.… read more
Josh
Josh
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Associate Degree
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***My Kindle is new. My husband bought it on line. I tried giving
My Kindle is new. My husband bought it on line. I tried giving it a pass word and messed it up so I canceled and I shouldn't have done that. Now I don't know what to do. I want to read books and play … read more
Cris
Cris
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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