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A few years ago I purchased a "AmazonKindle" 3.1 version. I
Hi, a few years ago I purchased a "AmazonKindle" 3.1 version. I used it for awhile, we moved, etc. - now I'm trying to use it again but there's no way to upgrade. Any help? … read more
Richard
Richard
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I was recently notified that I needed to update my kindle. I
I was recently notified that I needed to update my kindle. I tried, several times but was unable to do so. I am, now, cut off and can no longer turn it on. I have several books on it and would like to… read more
Josh
Josh
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I have a kindle model D00901. It now refuses to turn off,
I have a kindle model D00901. It now refuses to turn off, using too much battery power for my needs. … read more
Randy***** CellTech
Randy***** CellTech
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I am unable to connect my wifi on my kindle version 3.2.1.
Hi ! I am unable to connect my wifi on my kindle version 3.2.1. What can I do to fix this please?… read more
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Randy***** CellTech
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I deregistered my mother in laws kindle and I am trying to
I deregistered my mother in laws kindle and I am trying to register it for my wife and it wont register I have cleaned the history and cookies and restored factory settings and nothing works … read more
Richard
Richard
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I have been trying to buy another book for three days and it
I have been trying to buy another book for three days and it comes back with a cannot connect. It is "Albert's Kindle" Serial number 8003A093957142 Listed with Software Version 2.5.3(490488060.Help! … read more
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My screen is frozen with a plaid design. I've tried the 20
My screen is frozen with a plaid design. I've tried the 20 sec restart but the only thing that happened was a black diamond in the left bottom corner. … read more
Aric
Aric
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Run A/V and repair business for over
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I have a kindle with 3G, and I can not get it to connect. The
I have a kindle with 3G, and I can not get it to connect. The error message says it is unable to connect at this time, and to make sure I am in wireless range. I have tried restarting it, but it doesn… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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I have a kindle model D00901. I finswhat hed reading all the
I have a kindle model D00901. I finswhat hed reading all the intoduction stuff and at the end it says: Use the page turn buttons to return to book. First time it has ever done this. I am not sure what… read more
Daniel
Daniel
Bachelor's Degree
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My Kindle has stopped responding. Its still showing the last
My Kindle has stopped responding. It's still showing the last page I read and won't budge.… read more
Cory
Cory
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I have a Kindle 3.1 and am unable to add more books to be read.
I have a Kindle 3.1 and am unable to add more books to be read. The trouble is listed as "unable to connect to the Wi-Fi network "linksys". This is the only router that has been used in the past and I… read more
Thomas
Thomas
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Associate Degree
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I am having trouble connecting one of my kindles to Wi-Fi.
I am having trouble connecting one of my kindles to Wi-Fi. They are both in the same room with the wireless router. one works well; the other won't connect I got an email that suggested I call or chat… read more
Dr. Fix-It
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I have a kindle free 3G. Suddenly 2 wide, light stripes (each
I have a kindle free 3G. Suddenly 2 wide, light stripes (each appr. 2 or 3 letters) appeared vertically on the screen. I have restarted the Kindle several times, however the stripes remain. Also there… read more
AnswerManRob
AnswerManRob
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I have an older Kindle which I had not used for some time.
I have an older Kindle which I had not used for some time. It battery was flat but I have now recharged it. I cannot get the Kindle to connect to any network either 3G or WiFi.… read more
Viet - Printer Tech
Viet - Printer Tech
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my kinlde wont boot up when I slide the switch. It did this
my kinlde wont boot up when I slide the switch. It did this once before. then started working again. Is there a reset button or something I can do to get it to turn on. The battery is well charged. I … read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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I am trying to update my wifes Kindle. On her settings screen,
I am trying to update my wife's Kindle. On her settings screen, the operating version at the lower right hand corner says "O." I downloaded the 3.1 version, followed instructions and transferred it to… read more
Simit
Simit
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Hi - I have just received my Kindle v 3.1 but cannot get the
Hi - I have just received my Kindle v 3.1 but cannot get the wireless to connect. The kindle can see the wireless network but when I add the password XXXXX get a message that the connection cannot be … read more
John
John
Bachelor's Degree
5,553 satisfied customers
I have received an email advising me of a sofware upgrade for
I have received an email advising me of a sofware upgrade for my kindle . However my "Panda" protection software has classified this as "Phishing" . Is this a genuine upgrade from Amazon ?… read more
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Andy Mont
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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