E-Readers

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The case is separating from the screen, several years old.

Customer Question
The case is separating...

The case is separating from the screen

Technician's Assistant: What's the make/model of your device? How old is it?

Several years old. it is a kindle fire

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just tried to force the case and screen together and it didn't help

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

The charging cable cannot keep in contact

Submitted: 11 months ago.Category: E-Readers
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Answered in 5 hours by:
9/8/2017
Electronics Technician: Pete, Engineer replied 11 months ago
Pete
Pete, Engineer
Category: E-Readers
Satisfied Customers: 20,575
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Engineer replied 11 months ago

You can contact Amazon to arrange a return for repair.

They may offer you a good trade-in deal on a new model.

https://www.amazon.com/gp/orc/returns/homepage.html/

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