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My kindle fire will not turn on. We were out of town
My kindle fire will not turn on. We were out of town visiting our daughter and I set my Kindle Fire to her wi-fi. When we got home, I needed to connect back to our wi-fi. I turned off my Kindle Fire b… read more
Nathan
Nathan
Bachelors of Science
24,890 satisfied customers
Had my kindle fire on and all of a sudden it went black.
had my kindle fire on and all of a sudden it went black. tried to recharge it to no avail. is there any fix to it? … read more
Randy***** CellTech
Randy***** CellTech
1,842 satisfied customers
I ordered several books but they didnot show uo on my kindle
I ordered several books but they didnot show uo on my kindle fire. I cant get the device to connest with my hot slot. The charges did go thru to my card acciunt. 'what now. Allen 'akers … read more
Randy***** CellTech
Randy***** CellTech
1,842 satisfied customers
I have a Kindle Fire HD 8.9. I have just replaced the
I have a Kindle Fire HD 8.9. I have just replaced the battery and charged the battery for 6 hrs. I turned it on and got the home page. When I swipe it to open it, it does nothing. I pushed the on/off … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,598 satisfied customers
I have a kindlefire and when I press read for free it will
I have a kindlefire and when I press read for free it will not process. I tried turning it off but it didn't help. … read more
Harry
Harry
2,269 satisfied customers
It won't charge. I am not very tech-savvy. Kindle fire. Less
I'm 81 years old & I may not be able to answer the questions. the kindle started out not holding a charge and now it doesn't light up at all. this is going on for 3 days… read more
Cris
Cris
1,310 satisfied customers
My Kindle Fire won't hold a charge. I just had it on the
My Kindle Fire won't hold a charge. I just had it on the charger for 3/4 of an hour and it still shows red-needs charging. This has been going on for a while an I've tried to get technician help but n… read more
Cris
Cris
1,310 satisfied customers
I was reading a book last night. I was unable to advance the
I was reading a book last night. I was unable to advance the page and then the Kindle went black. I have not been able to restart it since then. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,261 satisfied customers
I have a fairly new Kindle fire it is an HD 10 2015 and I
I have a fairly new Kindle fire it is an HD 10 2015 and I cannot get it to charge or work I have a fairly new Kindle fire it is an HD 10 2015 and I cannot get it to charge or work … read more
Cris
Cris
1,310 satisfied customers
My kindle fire 7 (HD?) will not charge or turn on. Over a
My kindle fire 7 (HD?) will not charge or turn on. … read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
I have a Kindle Fire and when I attempt to charge, it will
I have a Kindle Fire and when I attempt to charge, it will not charge. I checked outlets, charger and cant get it to charge. When I shut down then turn back on, it comes up but battery still reflects … read more
Cris
Cris
1,310 satisfied customers
My kindle which is probably 5-8 years old is dying. It shows
My kindle which is probably 5-8 years old is dying. It shows a green light when charging,but will not leave kindle screen. If,in fact I have to order a new kindle,are the books (8) on my present kindl… read more
Cris
Cris
1,310 satisfied customers
I have a Kindle Fire. I have had it for 2 or 4 years, and it
I have a Kindle Fire. I have had it for 2 or 4 years, and it will not charge … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,261 satisfied customers
My kindle fire will not respond to any touch command. If I
My kindle fire will not respond to any touch command. If I try to slide the arrow to open a yellow line appears around screen. If I try to shut it down a yellow line appears around shut down and I can… read more
Randy***** CellTech
Randy***** CellTech
1,842 satisfied customers
Kindle Reader needs a new battery. front is checkered black
Kindle Reader needs a new battery. front is checkered black and white. Do I need a new Kindle? Can the batteries be replaced, and if so where??? If I need to buy a new one, I would want a kindle fire,… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,261 satisfied customers
I have a Kindle Fire that I gave to my mom as a gift. She
I have a Kindle Fire that I gave to my mom as a gift. She threw the box away (crazy, I know) and when the device is turned on it only displays "Kindle Fire". It will not move past that screen. How can… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
I have a Kindle Fire which will not recharge. I have used
I have a Kindle Fire which will not recharge. I have used alternative sockets and cables to no avail. What should I do?… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
Connected Kindle Fire to PC (via USB). Kindle does not show
Connected Kindle Fire to PC (via USB). Kindle does not show up on My Computer. Want to do this so as to export Outlook contacts to Kindle. Manual not clear how to do this. How?… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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