How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan T. Your Own Question
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
Type Your E-Readers Question Here...
Dan T. is online now
A new question is answered every 9 seconds

My kindle got wet yesterday and would like to know how to

Customer Question

My kindle got wet yesterday and would like to know how to dry it out.
JA: What's the make/model of your device? How old is it?
Customer: I have had it less than a year and it is small version. Is there some where on it that I can find make/model?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It got damp yesterday afternoon and when I discovered it I stuck in some
JA: Anything else you want the E-reader Expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: E-Readers
Expert:  Russell H. replied 1 month ago.

Hi, thank you for contacting My name is***** will do my best to provide the right answer to your question.
Whatever type your Kindle is, it needs to be treated this way:

First: an electronic device with dampness inside it needs to be kept powered Off, strictly Off, until it is *certain* to be dried. So, don't turn it On, and remove the battery (*if* easily possible... see below), and keep it that way for days.

Second: take rice, uncooked rice either brown or white, but hopefully not too chaffy. Blow on it and stir it, to get rid of all fine particles - you don't want them to get into the device.

Third: place that rice in a container, and the device on top of the rice, with the open hatch or battery port (left open if it has a cover) upward out of the rice, and enclose in a watertight container or bag, with lots of loose air trapped in it, and an air bubble above the device.

Fourth: leave undisturbed in a warm place, for days, not just overnight. It must be thoroughly dried to have a chance of being undamaged.
Should the battery (kept apart) be dried too? if it got at all wet, yes, and if it is easy to remove... in most Kindles it is NOT easily removed, to this is probably no issue... but several days just sitting on a shelf, after wiping the battery terminals dry enough with a clean dry cloth, should do that - the battery is sealed anyway, unless its severely damaged.

Note: Silica gel, warmed to absolute dryness in a warm oven, is ideal. But that much is hard to obtain, and uncooked rice *will* do.

That's about it. Good luck. And please let me know whether you are willing to rate my answer now, or later. Thanks.