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Related E-Readers Questions
I lost my beloved kindle fire on an airplane last Sunday.I
I lost my beloved kindle fire on an airplane last Sunday.I would like to replace it as it was the first kindle fire. Need to know a few things first. I get most of my books from the public library on … read more
Cris
Cris
1,311 satisfied customers
I have had my black and ereader since December and last
I have had my black and white ereader since December and last night it stopped swiping. I turned it off and tried again this morning and it comes on but will not turn the pages … read more
Richard
Richard
Customer Service
IT Manager, Consultant
49,277 satisfied customers
My kindle paper failed to restart after I took it off the
My kindle paper white failed to restart after I took it off the charger. Is there a reset button … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Kindle Paperwhite appears to be stuck. Juiced and good
Kindle Paperwhite appears to be stuck. Juiced and good signal, but it won't respond to touch; won't show any data on the screen -- just the toolbar on top -- not responding to touch on toolbar … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
Pearl, My children gave me a new kindle.According to the
Hi *****: What's the make/model of your device? How old is it? Customer: My children gave me a new kindle.According to the info it is a new one that they just bought … read more
Nathan
Nathan
Bachelors of Science
24,985 satisfied customers
We have two paper whites that all of a sudden we can't turn
HI--we have two paper whites that all of a sudden we can't turn the pages while reading a book. One of them we think to be about two years old and the other about 4 years. Is there any help or are they toast … read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
How can I move my Kindle Library from my Computer to my new
How can I move my Kindle Library from my Computer to my new Kindle White Reader? I recently ordered a Kindle Book which went to my Computer but not to my Kindle Reader. … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I recently bought a Kindle Paperwhite to replace my four
I recently bought a Kindle Paperwhite to replace my four year old Kindle. When I got the new one, my whole library and then some - 125 pages of books was on it. I cannot seem to remove all of the whic… read more
Pete
Pete
Engineer
Bachelor's Degree
9,788 satisfied customers
My kindle paper, my kindle paperwhite came with a USB
my kindle paperwhite came with a USB charger. I plugged it into my computer to charge and now I cannot get it back on. It remains on "USB drive mode". Not sure what that means. I cannot even turn it off. It would have been easier if it had been sent with an outlet plug. Please help. … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,235 satisfied customers
My kindle e reader has jammed and will not respond, kindle
my kindle e reader has jammed and will not respond … read more
Nathan
Nathan
Bachelors of Science
24,985 satisfied customers
Pearl, my kindle is very slow. It paper, about 3 years old.
a few weeks; have not tried any troubleshooting. What do you recommend? It keeps slipping from airplane mode to disabled wireless and when I tap on library, it takes much too long. … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I have had a Kindle paper for a time. All of a sudden it
I have had a Kindle paper white for a long time. All of a sudden it will not let me download books into my library. It is asking for my network and password. It never did this before. I am a bit suspi… read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
My Kindle paperwhite (purchased about a year ago) will
Hi, my Kindle paperwhite (purchased about a year ago) will scroll through list of books in library but when I select a book the pages won't turn (can't swipe) and change the page. Battery is fully cha… read more
Cory
Cory
Vocational, Technical or Trade Scho
636 satisfied customers
I was in the middle of reading last night when all of a
I was in the middle of reading last night when all of a sudden the screen flashed and I am no longer able to turn the pages. I fully charged my Kindle today to see if that would help but it did not … read more
Cris
Cris
1,311 satisfied customers
Kindle paper when on charge goes orange but shift to. When
kindle paper white when on charge goes orange but shift to green. When cable is wiggled it repeats the same symptoms. Does it on two separate chargers. … read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
I have a KINDLE PAPERWHITE AND IT JUST SEEMED TO FREEZE LAST
I have a KINDLE PAPERWHITE AND IT JUST SEEMED TO FREEZE LAST RIGHT AFTER I COMPLETED READING MY THIRD BOOK BY HARRY HOMEWOOD. I had fully recharged my Paperwhite by the time I had finished reading. Wh… read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
My husband bought a new kindle for me - now the library is
my husband bought a new kindle for me - now the library is his instead of mine which is 6 years worth of books … read more
Cris
Cris
1,311 satisfied customers
i have two kindles but only use my paperwhite kindle I have ordered bo
i have two kindles but only use my paperwhite kindle I have ordered books that I have been charged for and paid for but they have not appeared on my kindle. I found one in the cloud but cannot access … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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