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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I purchased books on my new device,, I purchased books on my

Customer Question

I purchased books on my new device
JA: What's the make/model of your device? How old is it?
Customer: , I purchased books on my new device, a Samsung Galaxy Tab A, but have been unable to download them.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Nothing except retry.
JA: Anything else you want the E-reader Expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: E-Readers
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you tell me please the app you are using on the Galaxy Tab?

Please let me know

Customer: replied 1 month ago.
Kindle app. Also I agreed to a refundable charge of $5 and you have charged $56 to my credit card . I would like to see an immediate reversal of that charge!
Expert:  Richard replied 1 month ago.

You can get a refund here