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Related E-Readers Questions
Both my Kindle Fire AND my Kindle Paperwhite have stopped
Both my Kindle Fire AND my Kindle Paperwhite have stopped working this week. The Fire continues to say battery too low to open after trying numerous chargers and now Paperwhite just wont open. Help … read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
I have a kindle oasis and it wont open, it is stuck on swipe
Hi I have a kindle oasis and it wont open, it is stuck on swipe to unlock … read more
Nathan
Nathan
Bachelors of Science
24,890 satisfied customers
I have not used my kindle for about 2 weeks, I have gone to
I have not used my kindle for about 2 weeks, I have gone to turn it on and there is large exclamation mark inside a battery in the centre of the screen. I have charged it overnight twice in a row usin… read more
Harry
Harry
2,269 satisfied customers
My new kindle3 wont accept my password. my kindle 2 has been
my new kindle3 wont accept my password. my kindle 2 has been working foryears until its demise two weeks ago . my wifi is the same and my password ***** ***** same … read more
John
John
Bachelor's Degree
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My kindle is stuck on the opening page. I had just charged
My kindle is stuck on the opening page. I had just charged it. … read more
Cory
Cory
Vocational, Technical or Trade Scho
636 satisfied customers
My kindlepaperwhite is frozen. i held the power button down
my kindlepaperwhite is frozen. i held the power button down for 40 seconds and tapped the screen and still wont open … read more
Josh
Josh
It Support Specialist
Associate Degree
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My daughter's kids kindle fire will not charge or turn on, I
My daughter's kids kindle fire will not charge or turn on … read more
Cris
Cris
1,310 satisfied customers
MY KINDLE IS STUCK AND I CANNOT GET IT OPEN. W, its about 3
its about 3 year old and the screen lites up when you open the cover … read more
Nathan
Nathan
Bachelors of Science
24,890 satisfied customers
My kindle is two years old. When I finished my last book and
My kindle is two years old. When I finished my last book and wanted to go to Home to get another, It asked me if I wanted to connect to wifi and then took me to the kindle store. I have tried this now… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
When I turn on my kindle fire the screen will on go to Kindle
When I turn on my kindle fire the screen will on go to Kindle fire and stays there. I have recharged the battery over night with the charger that came with my kindle and I have tried turning off my ki… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
MY KINDLE WHICH I HAVE HAD FOR ALMOST 2 YEARS HAS STOPPED WORKING
MY KINDLE WHICH I HAVE HAD FOR ALMOST 2 YEARS HAS STOPPED WORKING TODAY. IT IS STUCK ON SAME PAGE I AM UNABLE TO GET OFF THIS PAGE… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle Fire is stuck on the kindle fire screen. Ive tried
My Kindle Fire is stuck on the kindle fire screen. I've tried restarting and charging and this does not work.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
Hi my Kindle is stuck in the sleep mode , and I have tried
Hi my Kindle is stuck in the sleep mode , and I have tried powering it up and holding the wake button as suggested previously but I can not seem to 'wake it' ;-(. Its about 2 years old and has just st… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I dropped my kindle and screen is messed up tried holding on
I dropped my kindle and screen is messed up tried holding on off button for 15 seconds and tried to recharge iut but still messed up… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
Hi, My Kindle is stuck on critical battery and it tells me
Hi, My Kindle is stuck on critical battery and it tells me to charge it. I have put the charger on for 2 hours but it is still stuck on this screen. I have also tried to reset the kindle by holding th… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
My kindle screen has a square section/ block covering the words.
My kindle screen has a square section/ block covering the words. I thought it had to be recharged but still cannot get a clear screen? Is it broken?… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
Last week I had to "reboot" my kindle twice in as many days,
Last week I had to "reboot" my kindle twice in as many days, the first time it had started to reboot itself (and this is after I'd turned it 'off' the previous day), I found that it was stuck halfway … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle 2 is stuck on the screen saver, and the sound keeps
My kindle 2 is stuck on the screen saver, and the sound keeps repeating the same book title and page. It is charged, but just plain doesn't work. This happened after only four months of use. Help!… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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