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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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My Kindel inot reciving the books I order on my computer,

Customer Question

My Kindel inot reciving the books I order on my computer
JA: What's the make/model of your device? How old is it?
Customer: Amazon paper white maybe two years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: going on fora week .I have done the holding the butomfor 40 seconds and so on
JA: Anything else you want the E-reader Expert to know before I connect you?
Customer: just what I need to do
Submitted: 1 month ago.
Category: E-Readers
Expert:  Russell H. replied 1 month ago.

Hi, thank you for contacting My name is***** will do my best to provide the right answer to your question.
I'm sorry that your previous question did not end well. I suspect you need to check the Registration status of your Kindle. Is it registered to you?

And also: is it connected to WiFi, according to the 'antenna' icon?

Customer: replied 1 month ago.
Customer: replied 1 month ago.
i still dont have an answer
Customer: replied 1 month ago.
istil have not an answer to my question
Expert:  Russell H. replied 1 month ago.

OK. I'm still here... sorry for the delay...

Can you still browse for books, and can you access web pages in your Silk browser app?