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I can't order kindle books from my kindke. I c't make a

Customer Question
I can't order kindle...

I can't order kindle books from my kindke. I c't make a wi-fi connection.

Technician's Assistant: What's the make/model of your device? How old is it?

3rd kindle 4 yrs old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

AllI could. I even added a wi-fi connection in the house

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Ii have books queed.

Submitted: 11 months ago.Category: E-Readers
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Answered in 7 hours by:
9/7/2017
Electronics Technician: Richard, Customer Service replied 11 months ago
Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 47,537
Experience: Avid repairer and trouble shooter of E-Readers
Verified

Hi there and welcome

What exactly happens when you try to make a wifi connection? What error do you receive?

Please let me know

Thank you

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