How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Aric Your Own Question
Aric, Technician
Category: E-Readers
Satisfied Customers: 44955
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
Type Your E-Readers Question Here...
Aric is online now
A new question is answered every 9 seconds

My credit card information has changed how can iI update it

Customer Question

my credit card information has changed how can iI update it on my kindle
JA: What's the make/model of your device? How old is it?
Customer: it is brand new old one was stolen my credit card has also been changed since now I WOULLD LIKE TO UPDATE INFORMATION the only no. I can see on the kindle isC WE 0700
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I am completly lost on this new device I went in on my login and it gave me all the information with my old credit card no. but I can't find any way to change it
JA: Anything else you want the E-reader Expert to know before I connect you?
Customer: none
Submitted: 1 month ago.
Category: E-Readers
Expert:  Aric replied 1 month ago.

I'm reviewing your details and will reply shortly.

Expert:  Aric replied 1 month ago.

To change any of your payment information, you need to update your Amazon "One Click Payments" credit or debit card info from a PC or Laptop (NOTE: This can not be done from the Kindle directly).

You can update your card info directly at the link below through Amazon's site:

Expert:  Aric replied 1 month ago.

If you need further assistance or get stuck- let me know. Before you go, could you please click at least a 3 STAR RATING, at the top of your screen. That is how I am credited for my efforts by the site. You can follow up any time as needed at no additional cost.

Expert:  Aric replied 1 month ago.

Hello, I was just following up to see if you needed further help? The site shows that since the question is open that you are still looking for help.