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I cannot purchase in the kindle store.I have done factory
I cannot purchase in the kindle store.I have done factory default and now cannot go further as after all kindle instructions, it will not move! … read more
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Bachelors Degree
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I received a new Kindle Paper White for Christmas and I'm trying to set it up. But I can't remember my amazon password. I've clicked on forgot my password ***** requested a code to change my password … read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
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I have no memory to download any more books. I could not
I have no memory to download any more books. I could not find a way to move things to the cloud so I told it to "reset" Now, I have to re-register the kindle. The kindle is older and I have a newer ki… read more
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I succeeded in updating my credit card on my amazon account,
I succeeded in updating my credit card on my amazon account, but my kindly refuses to cooperate and won't complete my update procedure, thus hampering my ability to download books I want to purchase. … read more
Richard
Richard
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Most of my books on this kindle have been blacked out and
Most of my books on this kindle have been blacked out and are unavailable to me. … read more
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Michael
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for some unknown reason my kindle will not connect to wifi here at home. How do I get it connected? … read more
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Jason Jones
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kindle reader, I think and it is about 7 or 8 Years old … read more
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I am having trouble with the two kindles I own. I was downloading books about a month ago when every book I had dissapeared from the Kindle. As I was trying to download from Amazon I have been in touc… read more
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I want to change the name, account, from my wife to me I have
I want to change the name, account, from my wife to me I have Amazon account and password, and have change amex account.… read more
Rahul P.
Rahul P.
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My friend is an author. About a month ago she released her
My friend is an author. About a month ago she released her third book, and I bought it for my Kindle the day it came out...within hours. I read the whole book on my Kindle and noticed that there were … read more
Cris
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Kindle with keyboard--had it for three years or so and it never
Kindle with keyboard--had it for three years or so and it never asked for a password XXXXX three weeks ago. This was a present from my son who registered it under his name and credit card. I've called… read more
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I have a kindle touch and also have installed kindle on my
I have a kindle touch and also have installed kindle on my iMax. I downloaded 5 items on my iMax, but I can't get these items to load into my kindle touch. Can you walk me through the steps to do this… read more
James
James
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Cannot open any books on my kindle. This is my second one.
Cannot open any books on my kindle. This is my second one. I have 244 archived books and 5 to read. It knocked me out of my latest book the Bone Bed. Said I should archive it and redownload it. Did if… read more
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Thomas
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While trying to access my book in Kindle it will not accept
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Trying to order a book for my Kindle Touch I was asked to
Trying to order a book for my Kindle Touch I was asked to create a new password. Which I did. The form still refuses to accept the new one. Or the old one. Just want a single book for the Kindle.… read more
Steve G.
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I have purchased 3 books on Amazon for my Kindle and they have
I have purchased 3 books on Amazon for my Kindle and they have not been downloaded--it has been 3 weeks--have I pushed the wrong button somehow? When reading I tend to slip and hit a button on the key… read more
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I apparently do not know how to upload (download) purchases
I apparently do not know how to upload (download) purchases to my kindle. My grandson helped me and obviously I did not pay close enough attention. I have several books already purchased and charged t… read more
Steve G.
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Why do I need a password to buy books for my Kindle When
Why do I need a password XXXXX buy books for my Kindle? When I was first given the Kindle in October, I ordered 21 books with no difficulty; now I find each time I try I am asked for a password!! Sure… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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