E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

I bought a new kindle and i don't remember my password or id…

Customer Question
i bought a new kindle...
i bought a new kindle and i don't remember my password ***** id to register it and i need to do it to get access to the books that were on my old one
Submitted: 11 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 5 minutes by:
9/2/2017
Electronics Technician: Russell H., Technician replied 11 months ago
Russell H.
Russell H., Technician
Category: E-Readers
Satisfied Customers: 12,943
Experience: Several years of occasional experience with aspects of E-Reader technology.
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

That password ***** id are, of course, your Amazon.com account. The Amazon.com account id is usually your email address... check in your email account to see if receipts and 'rate your transaction' emails are received there, and if so, your email account name is ***** ***** Amazon.com id unless you are sure it isn't.

After that... your password ***** ***** enough to either retrieve or reset... what do you think, is your email the Amazon.com id ? if so, we'll proceed. If not, I'll advise you how to act otherwise.

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
New Zealand. Books in cloud & can't access. 24 hours ago
tried to reset because I couldn't access any books (but not a factory reset) … read more
Harry
Harry
2,174 satisfied customers
I want to rerejister a new one. I ordered it using my son's
I want to rerejister a new one. I ordered it using my son's account (Prime). I still have an old account. I want to transfer books from my old device to this new kindle. I can't remember my old amazon… read more
Harry
Harry
2,174 satisfied customers
I lost my old e-reader and then registered on my 10yo son's
I lost my old e-reader and then registered on my 10yo son's to attempt to download my books onto his. This failed some months back and I have just purchased a new Kindle Whitepaper. I would like to ge… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I don't remember my password. I have been using it for a
I have been using it for a long time without a password … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have been given my 3rd Kindle and I am trying to register.
I have been given my 3rd Kindle and I am trying to register. I have put in my Login ID which is my email address I know this is right as I receive confirmation on it when I buy a new book. Problem is … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I have just received my new kindle hd8. I have over 700
I have just received my new kindle hd8. I have over 700 books in my kindle library that I have purchased through my previous kindles. How do I access those books on my new kindle? … read more
Russell H.
Russell H.
Technician
12,943 satisfied customers
I bought a new kindle, to replace my old one. I ,t remember
I bought a new kindle, to replace my old one. I don,t remember my old llogin ID and password. I want to keep my old info(books). Can you help ? … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
41 satisfied customers
I tricked myself: don't remember my Kindle password and have
Hi, I tricked myself: don't remember my Kindle password ***** have changed my email address. Is there a way to add my new email address, so that I can continue using my Kindle? No need to recover book… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
I have a new Kindle because my old one froze up. How do I
I have a new Kindle because my old one froze up. How do I load my old books on my new Kindle? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I just purchased a new kindle paper reader because my other
I just purchased a new kindle paper white reader because my other kindle died. I did create a new account as I didn't remember my old password. How do I get the books that I had on my old kindle trans… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have just purchased a new kindle fire and need to regester with Amazon as well as get my
I have just purchased a new kindle fire and need to regester with Amazon as well as get my account information I have a Kindle and wish to keep it activated… read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
I just purchased a new kindle fire and need to know how to
I just purchased a new kindle fire and need to know how to register it as I already have one I don't want to use any longer… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I just bought the Kindle fire HD to replace my old kindle but
I just bought the Kindle fire HD to replace my old kindle but i cannot see my books in my library.… read more
Rahul P.
Rahul P.
Bachelor's Degree
576 satisfied customers
I have lost my kindle what do I do so no one can download books
I have lost my kindle what do I do so no one can download books using my credit card and if I buy a new kindle how do I get my books back that I have already purchased?… read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
I have lost my kindle. I am going to purchase a new one today.
I have lost my kindle. I am going to purchase a new one today. My wife and I share the same amazon account. Are there any security issues I should be concerned about? Can I continue to use current pas… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
I have just gotten a new Kindle Touch to replace an old Generation
I have just gotten a new Kindle Touch to replace an old Generation I Kindle that has had many problems so I gave up and ordered a new one. I am having trouble getting the new one registered. I also wa… read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
I have the little Kindle that was priced at $79.00. It only
I have the little Kindle that was priced at $79.00. It only has wifi but when it connects I cannot download any of the books I have already purchased. I will be leaving on a cruise on Thursday and wou… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
My wife has an older Kindle...software version 2.5.6 (501108064),
My wife has an older Kindle...software version 2.5.6 (501108064), serial number B004182192363841. It is registered to XXXXX XXXXXman. I have bought a new Kindle, new UPC # XXXXX 14916 01023 3. Both my… read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x