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Randy Boman
Randy Boman, Technician
Category: E-Readers
Satisfied Customers: 9841
Experience:  E-Reader Technician
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I have kindle from my from daughter however she is in

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I have kindle from my from daughter however she is in Bangkok and forget the password ***** you help us
JA: What's the make/model of your device? How old is it?
Customer: The model # isD1200 ic9600A 1013 fcc idZEE 1013
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Is a while I don't think she has used it for several years.I tried all possible number however it Will not open.
JA: Anything else you want the e-reader expert to know before I connect you?
Customer: No

Try###-##-####please.

Customer: replied 2 months ago.
Thanks it seems to open it

That's great!

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