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Battery wearing out. Kindle paperwhite. About a month. Tried
battery wearing out JA: What brand and model of e-reader do you have? Customer: Kindle paperwhite JA: How long has this been going on with your Kindle? What have you tried so far? Customer: about a mo… read more
Aparna Indresh
Aparna Indresh
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I have a kindle 6 4gb. After charging Kindle I push the
I have a kindle 6 4gb. After charging Kindle I push the start button on the bottom and nothing happens. While charging the green light is on but nothing … read more
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My paperwhite kindle has stopped working after trying to
my paperwhite kindle has stopped working after trying to recharge it in a hotel in Idaho, whats the best way to see if its permanently damaged? … read more
Randy***** CellTech
Randy***** CellTech
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I have a Kindle Paperwhite. It's been working perfectly
Hi, I have a Kindle Paperwhite. It's been working perfectly until yesterday - I received the lpw battery notice and plugged it in. The charge light came on and I went to bed.... this morning the charg… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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My kindle paperwhite has a frozen screen. I figure the
my name is***** kindle paperwhite has a frozen screen. I figure the battery must have gone critically low, since this morning when I plugged it into my computer, the computer couldn't even see it. It'… read more
Richard
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My Kindle Paperwhite screen has frozen. I purchased a new
My Kindle Paperwhite screen has frozen. I purchased a new book online as was going away on holiday to the bush, thereafter I charged my Kindle fully. When we arrived at our destination, I unpacked my … read more
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Richard
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I have a Kindle Paperwhite that just froze on the home
I have a Kindle Paperwhite that just froze on the home screen. I have recharged it and rebooted it but it stays frozen… read more
Thomas
Thomas
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I have a Kindle fire and when I plugged it in to be charged
I have a Kindle fire and when I plugged it in to be charged the connection seemed loose so I got a new charger and my Kindle fire will not turn on. The green power light will come on for about 2-3 sec… read more
Freddy M.
Freddy M.
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I ordered 2 books kindle yesterday. The 2 books went
I ordered 2 books for the kindle yesterday. The 2 books went through my account but my kindle is not working. The amber or green light do not go on. I plugged it in to recharge it but nothing happened… read more
Freddy M.
Freddy M.
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My kindle is dead. I can not recharge it. It says empty battery
My kindle is dead. I can not recharge it. It says empty battery and I have charged it for days with no response from it. What should I do?… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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my kindle was put on charged. when charged the green light
my kindle was put on charged. when charged the green light came and will not permit switch to open. when sliding to wake only grren light comes on as frozen have tried to unfrezze to nq avail… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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I have not used my Kindle fire in a number of weeks. When I
I have not used my Kindle fire in a number of weeks. When I went to recharge the battery, the orange light showing it's re charging will not stay on.… read more
Freddy M.
Freddy M.
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After recharging my kindle touch the green light comes on for
After recharging my kindle touch the green light comes on for about a second after switching on then goes off again. I think the battery is shot. The store I bought it from wont replace it. What shall… read more
Cory
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My Kindle stopped working. No light when I slide the on switch,
My Kindle stopped working. No light when I slide the on switch, no books, menu or anything. Also no pictures when I shut the kindle down. I tried charging it but got nothing. Never got a green light o… read more
Freddy M.
Freddy M.
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My Kindle Fire which I got at Christmas from my family is stuck.
My Kindle Fire which I got at Christmas from my family is stuck. Cannot do a thing with it. I was looking at the Weather Channel app and looking at the maps as my kids just left on a cruise to the Bah… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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My kindle screen frozen - could not turn it on - green light
My kindle screen frozen - could not turn it on - green light came on and has stayed on for several hours. I used www.kindle.support. it said to hold power switch on for 20 seconds. I just did that - l… read more
AnswerManRob
AnswerManRob
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I just purchased Kindle on Saturday, yesterday (Wednesday)
I just purchased Kindle on Saturday, yesterday (Wednesday) it locked up. It is fully charged. When I turn it on it is keeping the time but the screen is frozen, within seconds it shuts off...Help!… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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My Kindle screen is frozen. The bottom third of the screen
My Kindle screen is frozen. The bottom third of the screen shows funny lines over the John Steinbeck screen saver. I tried holding the on/off buttom to the right for 20+ seconds...no help. The left gr… read more
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Viet - Printer Tech
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