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Cannot logon to my amazon account. Just received kindle fire
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Suhasini Velu
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My credit card was hacked and I have a new card and number.
My credit card was hacked and I have a new card and number. I can change the expiry date and year on my kindle when I am given the 'update' option, but cant change the card number … read more
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I was at a computer workshop & a tutor was helping me
I was at a computer workshop & a tutor was helping me register online with our local newspaper. In the process I put in the wrong password & now get a Token Authentication Error. I need to get back to… read more
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Russell H.
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Vocational, Technical or Trade Scho
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I am having trouble setting up my email address on my kindle
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Josh
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I just got my new kindle today as more old one died. when
I just got my new kindle today as more old one died. when setting up it never transferred any books or games from my old one. This one shows Roberts 3rd fire my old one was Roberts fire 2, my wife has… read more
Josh
Josh
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I cannot register for assistance as Amazon is not accepting
I cannot register for assistance as Amazon is not accepting my password ***** phone me at XXXXXXXXXXXX I need help with this new oasis reader \I just received. … read more
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Although my 'WILLIAM"S FIRE" is registered as my default
Although my 'WILLIAM"S FIRE" is registered as my default device, all purchases made in 2017 have not been received … read more
Viet -MS Office Tech
Viet -MS Office Tech
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Help me set up my new kindle please. Ceo682. Typing in code
help me set up my new kindle please JA: What's the make/model of your device? How old is it? Customer: ceo682 JA: How long has this been going on? What troubleshooting have you tried? Customer: typing… read more
GeekGal
GeekGal
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My kindle will no longer down load book. very old, Just the
Just the last several month. I have purchases book but they don't down load and the response I get is to update my credit card but it is up to date. … read more
RandyNetwork Tech
RandyNetwork Tech
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I have a kindle paperwhite. I have an account on kindle in
I have a kindle paperwhite. I have an account on kindle in the name rakkael and I think I also have an account in the name of ***********. the second is my actual kindle device and the first is on my … read more
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Viet -MS Office Tech
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I am unable to connect to my internet, WIFI from my 2nd
I am unable to connect to my internet, WIFI from my 2nd eReader nor my Kindle Fire. The only one that has connected is my first kindle which is about five years old. Why would the newer e Reader and t… read more
Nathan
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My kindle still only has my old credit card number
My kindle still only has my old credit card number and declines any book I order. Please this situation. th newew credit card number is: xxxxxxxxxxxxxxxxxxxxxxx. I also have a paperwhite kindle which … read more
Freddy M.
Freddy M.
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Ok, so I have a kindle fire from last year and love it... my
Ok, so I have a kindle fire from last year and love it... my husband upgraded me this christmas to a kindle fire HD. They are both loaded under our wireless, but my new kindle will not receive emails … read more
Josh
Josh
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When I attempt to log on to the facebook page on my Kindle
when I attempt to log on to the facebook page on my Kindle Fire HD the only thing I can enter in jerdet_. It will not allow me to either delete what has been entered nor type in the rest of the email … read more
Dr. Fix-It
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Our son and daughter-in-law bought me a kindle fire for my
Our son and daughter-in-law bought me a kindle fire for my birthday and because it was bought using our daughter-in-law's amazon account, it came registered under her name. I would like to re-register… read more
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I received a Kindle for Christmas from Amazon. I have followed
I received a Kindle for Christmas from Amazon. I have followed the steps to set up, connect to WiFi, and register with Amazon. When I try to order a book a get a message saying there is a problem with… read more
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Rod
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MY kindle fire will not register. Keep getting a message unable
MY kindle fire will not register. Keep getting a message unable to connect to the registation server.… read more
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Engineer John C.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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