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Both my Kindle Fire AND my Kindle Paperwhite have stopped
Both my Kindle Fire AND my Kindle Paperwhite have stopped working this week. The Fire continues to say battery too low to open after trying numerous chargers and now Paperwhite just wont open. Help … read more
Josh
Josh
Technician
22,960 satisfied customers
On starting it only shows amazon logo. Will not go past that
on starting it only shows amazon logo. Will not go past that point. … read more
Josh
Josh
Technician
22,960 satisfied customers
RECEIVED NEW KINDLE FIRE 7 ABOUT 2 WEEKS AGO. WORKED FINE
RECEIVED NEW KINDLE FIRE 7 ABOUT 2 WEEKS AGO. WORKED FINE TIL LAST NIGHT. NOW LIGHT IS SO DIM I CANT SEE THE TEXT AND CAN BARELY SEE THE BOOKS. THIS IS MY 3RD KINDLE. THE LAST ONE WON'T CHARGE. THE ON… read more
Josh
Josh
Technician
22,960 satisfied customers
I have a small Kindle (not a fire) that was given to me
I have a small Kindle (not a fire) that was given to me (new) about 3 months ago. I worked fine at first, but now I cannot turn it on, even tho it is fully charged. I swipe it and nothing happens. The… read more
Josh
Josh
Technician
22,960 satisfied customers
I have a Kindle Fire - first edition - and have been having
I have a Kindle Fire - first edition - and have been having problems charging the battery. The original charger stopped working about 2 years ago, so I purchased a new charger and connection wire. It … read more
Harry
Harry
2,290 satisfied customers
I have an Amazon fire tablet, and for the last 2 days it has
I have an Amazon fire tablet, and for the last 2 days it has the wrong time on it. We had a severe storm here 2 nights ago and it has been off in the time ever since I went into the clock and tried to… read more
Harry
Harry
2,290 satisfied customers
Can not get books to download. It says unable to connect to
Can not get books to download. It says unable to connect to WiFi. Battery fully charged. … read more
Josh
Josh
Technician
22,960 satisfied customers
I plugged reader in a few days ago to charge battery for the
I plugged reader in a few days ago to charge battery for the second time. Kindle will neither turn on nor show battery status. … read more
Josh
Josh
Technician
22,960 satisfied customers
I am trying to register my fire and it won't register. I
I am trying to register my fire and it won't register. I have an Amazon Account … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
My Kindle won't start at all. Have held down "on switch" for
My Kindle won't start at all. Have held down "on switch" for 20 seconds and 40 seconds -- still no activity. … read more
Josh
Josh
Technician
22,960 satisfied customers
I have had my kindle (a gift) for 2 weeks - it has been
I have had my kindle (a gift) for 2 weeks - it has been working fine until just today.I can't get the little green light to stay on. Have it charged. Help … read more
Josh
Josh
Technician
22,960 satisfied customers
When I opened my kindle fire today I immediately got a
When I opened my kindle fire today I immediately got a window that said that Facebook had Stopped. No matter what I did I could not dismiss the "Facebook has stopped. I shut it off and turned on. The … read more
Josh
Josh
Technician
22,960 satisfied customers
I bought my kindle over 2 weeks ago and I have wifi in the
I bought my kindle over 2 weeks ago and I have wifi in the house, I am using my laptop now. Can you please help me. I keeps telling me unable to connect. TY … read more
Randy***** CellTech
Randy***** CellTech
1,847 satisfied customers
I have a kindle hd 8. purchased 11-2016. after start up the
i have a kindle hd 8. purchased 11-2016. after start up the fire insigna comes on and then it says "optimizing system storage and applications..." it continues to repeat this but will not open. … read more
Josh
Josh
Technician
22,960 satisfied customers
I just tried the answer that I was given for my grandson's
I just tried the answer that I was given for my grandson's kindle fire 8. Never of the 2 answers that I was given to try have not worked. We have only had this tablet for 2-21/2 months. Now what do I … read more
Pete
Pete
Engineer
Bachelor's Degree
9,786 satisfied customers
My newest kindle fire 8 won't start, I've used it for about
my newest kindle fire 8 won't start, I've used it for about 3 weeks but now it won't start … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,260 satisfied customers
I have a new Fire 8" the ads told me i could use alexa but
Hi Dan, I have a new Fire 8" the ads told me i could use alexa but i'm having no luck so far. thanks, don … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
We have a Kindle 4th Edition.. It was given to us by a cousin
We have a Kindle 4th Edition.. It was given to us by a cousin who just updated to a new Kindle.. Has been running fine for the six weeks we've had it.. Now, it's "dead in the water," "frozen up.".. Pi… read more
Josh
Josh
Technician
22,960 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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