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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Accidentally reset kindle paper 2. Stuck on Amazon register

Customer Question

Accidentally reset kindle paper white 2. Stuck on Amazon register page. Try to get account, but keep getting "error, try later". Wi Fi works and assume user name password ***** Need to replace system on Kindle.
JA: When did you last charge your Kindle?
Customer: It's about 80% charged.
JA: Have you tried a force reboot (pressing and holding the power button for a minute)?
Customer: yes, keeps coming back to register page. All other functins not operating.
JA: Anything else you want the e-reader expert to know before I connect you?
Customer: Connected USB to computer, Most folders gone on Kindle root.
Submitted: 2 months ago.
Category: E-Readers
Expert:  Josh replied 2 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 2 months ago.

I apologize that you had to wait for a response.

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