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My screen is too dark to see how to adjust the light. This…

Customer Question
My screen is too...

My screen is too dark to see how to adjust the light

Technician's Assistant: When did you last charge your e-reader?

This am - it is fully charged

Technician's Assistant: Have you tried a force reboot (pressing and holding the power button for a minute)?

OK - screen shows fire

Technician's Assistant: Anything else you want the e-reader expert to know before I connect you?

Mainly how to adjust the light

Submitted: 8 months ago.Category: E-Readers
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Answered in 5 minutes by:
8/6/2017
Electronics Technician: Nathan, Technician replied 8 months ago
Nathan
Nathan, Technician
Category: E-Readers
Satisfied Customers: 29,057
Experience: Nook, kindle & ipad expert
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

What is the make/model of the device?

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Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

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