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Related E-Readers Questions
My kindle stopped working in the middle of buying a book. It
my kindle stopped working in the middle of buying a book. It won't turn off or anything. It seems to be frozen. … read more
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Richard
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My kindle paperwhite wont allow me to swipe and advance to
my kindle paperwhite wont allow me to swipe and advance to the next page … read more
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Viet - Printer Tech
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My kindle has frozen. have tried to turn of and on and
my kindle has frozen. have tried to turn of and on and nothing happens. … read more
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Josh
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My kindle paperwhite has a blank screen now, even after it
My kindle paperwhite has a blank screen now, even after it was fully charged. In the middle of a book, but … read more
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Viet - Printer Tech
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I am helping someone who has a Kindle which has frozen, its
I am helping someone who has a Kindle which has frozen … read more
Viet - Printer Tech
Viet - Printer Tech
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I have one of the original Kindle readers. I'm in the middle
I have one of the original Kindle readers. I'm in the middle of a book and it has frozen on a page. It won't turn off or return to Library. it is charged. I also have many read books in the Library. A… read more
Viet - Printer Tech
Viet - Printer Tech
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My Kindle paper seems to be frozen on a screen saver pic. It
My Kindle paper white seems to be frozen on a screen saver pic. It also has been on charge for hours and hours but still shows an ***** *****ght. I depress the on/off for ages but nothing happens.… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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Ive had my Kindle for about 18 months. While in the middle
I've had my Kindle for about 18 months. While in the middle of reading, all of a sudden it will freeze so I can't turn the page, or turns to the Kindle screen with just a tree on it. Then a minute lat… read more
Thomas
Thomas
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Associate Degree
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I dropped my kindle on the concrete 2 days ago. It worked
I dropped my kindle on the concrete 2 days ago. It worked until yesterday. Then it said it needed recharging. I put it on the charger and since then I cannot get it to come on. It has the face on the … read more
Thomas
Thomas
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Associate Degree
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my e-reader just quit. I recharged it to no avail. The circular
my e-reader just quit. I recharged it to no avail. The circular arrow appears and disappears on the screen and nothing else happens? Any ideas?… read more
namstech
namstech
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Master's Degree
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Frozen Kindle partway through a book. None of the buttons
Frozen Kindle partway through a book. None of the buttons work, including the off/on one. Battery 90% charged. Am 2,000 km from store where I bought it. Any advice???… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
My kindle screen is frozen and my kindle has been on charge
My kindle screen is frozen and my kindle has been on charge for 6 hours. The charging light is still orange, and despite sliding the 'wake up " button to the right for 20 seconds the situation remains… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
my kindle has frozen several times over the last week and i
my kindle has frozen several times over the last week and i have managed to restore it by carrying out a hard reset - holding the power switch for 15 seconds. The last time this happened it got stuck … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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My Kindle, a year old - Keyboard 3G, is frozen. It is fully
My Kindle, a year old - Keyboard 3G, is frozen. It is fully charged. I downloaded 3 books last night and it's been frozen since. I tried holding the on/off button for 15 sec. and it reboots but when i… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle appears to be frozen on a screen saver. When I slide
My Kindle appears to be frozen on a screen saver. When I slide the switch the green kight appears but then goes off and nothing happens. HELP!!… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle is frozen. I cannot turn it off. It is fully charged
My Kindle is frozen. I cannot turn it off. It is fully charged but does not respond to commands. What should I do? Ps. Of course I am in the middle of a book. Thanks… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
I have the kindle before this newest version came out. Its
I have the kindle before this newest version came out. It's the white one. Anyway, it has been going crazy since last night. I turned it on and none of the buttons work properly and different windows … read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
Kindle screen frozen or Kindle unresponsive. This happens when
Kindle screen frozen or Kindle unresponsive. This happens when I don't use it for a day or two. Sometimes is woken by a hard reset sometimes not. Battery level not really a factor can occur 1 day afte… read more
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Andy
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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