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I am an old customer who cant make contact. I don't like…

Customer Question
I am an old...

I am an old customer who cant make contact. I don't like chat boxes and would rather talk to a real human being. I have complex problem because I changed master computers and that was the end of my wonderful days. I am sorry because it was one of the lights of my life.

Technician's Assistant: What's the make/model of your device? How old is it?

I said I don't like chat boxes.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Well we just can't communicate. Windows ten has screwed up my life and your security has gone interstellar. Goodby.

Technician's Assistant: Anything else you want the e-reader expert to know before I connect you?

If you can set up a phone link forget it.

Submitted: 11 months ago.Category: E-Readers
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Answered in 13 hours by:
8/6/2017
Electronics Technician: Pete, Engineer replied 11 months ago
Pete
Pete, Engineer
Category: E-Readers
Satisfied Customers: 20,339
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Engineer replied 11 months ago

Here is an offer for phone support:

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Electronics Technician: Pete, Engineer replied 11 months ago

Please reply back and let me know if you still need telephone assistance?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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