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My Wi-Fi is not connected. When I try to reset it with my
My Wi-Fi is not connected. When I try to reset it with my password ***** does not work. I tried to re-start the e-kindle, but this did not work as well. What else should I do? Thanks … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
My kindle's screen says that I am not connected to wi-fi. It
My kindle's screen says that I am not connected to wi-fi. It offers me our old network in Washington. We now live in Arizona and have new CenturyLink network. How do I get reconnected? Thank you for y… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
Will not accept my new password. Kindle paperwhite. Since
since Tuesday..we had to have a new router installed because of a lighting strike new network ATT3sGS3Av device accepts that but not password *****% ess8sjt 7se … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
Just turned my new fire8 on. How do I choose the correct
Just turned my new fire8 on. How do I choose the correct network? what else do I need to do to start? … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
How do I connect Kindle Oasis to Wi_FI. 1 week old Kindle
How do I connect Kindle Oasis to Wi_FI JA: What's the make/model of your device? How old is it? Customer: 1 week old Kindle Oasis JA: How long has this been going on? What troubleshooting have you tri… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I cannot get online with my kindle, can't connect with my wi
I cannot get online with my kindle, can't connect with my wi fi … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I have a 4.1.3 kindle reader.I have just purchased a book
I have a 4.1.3 kindle reader.I have just purchased a book but cannot read it because I cannot get my reader to connect to our new wi fi.Please help Cheers ***** ***** … read more
Josh
Josh
Technician
Associate Degree
22,747 satisfied customers
I have several kindle but I can no longer get on wi-fi on my
I have several kindle but I can no longer get on wi-fi on my basic reader. I am using the correct password ***** it wont work. I have tried a hard reset which zeroed out my library and then rebuilt it… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I cannot reset my mi-fi. 1year old kindle paperwhite. Having
having trouble with the wi-fi for 3months but usely starts again if i shut it done and restart … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I lost wi-fi when I traveled. I;m home now and cannot
I lost wi-fi when I traveled. I;m home now and cannot connect to wi-fi. I have a kindle fire tablet. Help!! … read more
Josh
Josh
Technician
Associate Degree
22,747 satisfied customers
My password will not connect to the wi-fi, it is new, a
my password ***** not connect to the wi-fi JA: What's the make/model of your device? How old is it? Customer: it is new, a paperwhite JA: How long has this been going on? What troubleshooting have you… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
The battery is gone in my old kindle. I am trying to
The battery is gone in my old kindle. I am trying to register my new one and transfer the books from the old to the new … read more
Josh
Josh
Technician
Associate Degree
22,747 satisfied customers
Er. Am I already registered since I purchased it online with
er. Am I already registered since I purchased it online with Amazon - why can I not change my password ***** that is the case. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
My Kindle does not accept my password. Kindle Voyage
Three days. I've tried restarting but when the Kindle asks for my password ***** says my password ***** ***** … read more
Josh
Josh
Technician
Associate Degree
22,747 satisfied customers
I am having trouble connecting to wifi to get on the store
I am having trouble connecting to wifi to get on the store with our reader. I thought in the past we just hold down the middle button - I have tried various ways to connect. Our other devices all conn… read more
Josh
Josh
Technician
Associate Degree
22,747 satisfied customers
I have a Kindle keyboard which I purchased a year ago and had
I have a Kindle keyboard which I purchased a year ago and had no trouble connecting to my wi-fi network. I just purchased a Kindle and it is not allowing me to connect to my wi-fi network". For some r… read more
Rod
Rod
Engineer
Graduate Certificate
205 satisfied customers
I have my own Kindle wifi 6” and recently (last week) I bough
I have my own Kindle wifi 6” and recently (last week) I bough another, this one as a gift to a Missionary friend of mine. We are both living in the mountains of northern Guatemala, Central America. My… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
I have the earlier 7 e reader model , I dont have Wi-Fi connection.
I have the earlier 7" e reader model , I dont have Wi-Fi connection. What do need to do to get connected. Thank you . George Moreton… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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