E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

The Brower disappeared. I don't know what's the model make…

Customer Question
The Brower disappeared. Technician's...

The Brower disappeared.

Technician's Assistant: What's the make/model of your device? How old is it?

I don't know what's the model make is

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

About a week

Submitted: 1 year ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 2 minutes by:
8/5/2017
Electronics Technician: Josh, Technician replied 1 year ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 22,235
Experience: E-reader expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own E-Readers Question
Electronics Technician: Josh, Technician replied 1 year ago

Please press and hold down the power button for 25-30 seconds until the Kindle restarts
If that does not work, then please respond back and let me know so I can continue to troubleshoot.

Ask Your Own E-Readers Question
Electronics Technician: Josh, Technician replied 1 year ago

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Josh Your Own Question
Josh
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 22,235
22,235 Satisfied Customers
Experience: E-reader expert

Josh is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
When I start to read the Post on my kindle, I can read only
Hi when I start to read the Washington Post on my kindle, I can read only a bout 15 seconds and then the WP disappears and I have to start over again. The wi-fi signal is strong, so that is not the pr… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My kindle app disappeared and I can only get to my books
My kindle app disappeared and I can only get to my books through the app store. I'd like to have access right on my screen. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
When I was in Milano Italy last week my kindle account
Hi When I was in Milano Italy last week my kindle account disappeared and now Im home but cannot login to my account … read more
Josh
Josh
Technician
Associate Degree
22,235 satisfied customers
I have a new Ipad...my entire library has disappeared. I
I have a new Ipad...my entire library has disappeared. I have tried to re-download favorites and having a hell of a time. How do I down load my library again? … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I downloaded 3 books from Amazon Manage Your Device page to
I downloaded 3 books from Amazon Manage Your Device page to my paperwhite . They downloaded OK to my Library page, but soon after disappeared. I couldn't find them to read, so I did a Search, and was … read more
Josh
Josh
Technician
Associate Degree
22,235 satisfied customers
I'm wanting to purchase a book from the kindle store and
Hi, I'm wanting to purchase a book from the kindle store and when I go to search the keyboard comes up briefly and then disappears so I am unable to type in the book I am wanting to purchase. Can you … read more
Josh
Josh
Technician
Associate Degree
22,235 satisfied customers
I had many books in my Kindle Paperwhite then lost all of
I had many books in my Kindle Paperwhite then lost all of them when I registered my Kindle recently, which I've had for two years and bought many books. My question is how do I retrieve them … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
41 satisfied customers
My Kindle will not go to "Shop in Kindle Store", and all my
My Kindle will not go to "Shop in Kindle Store", and all my archived items have disappeared! … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
The bottom line on my Kindle Paperwhite which contained the
The bot***** *****ne on my Kindle Paperwhite which contained the page number and percentages has disappeared. How do I get it back? … read more
Josh
Josh
Technician
Associate Degree
22,235 satisfied customers
My color screen disappeared and I want it back, Trying to
My color screen disappeared and I want it back JA: What's the make/model of your device? How old is it? Customer: Trying to figure that out JA: How long has this been going on? What troubleshooting ha… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
I have just downloaded, The Keeper of Lost things, by Hogan.
I have just downloaded, The Keeper of Lost things, by Ruth Hogan. But I can't locate it on my home screen. Suddenly, it is listing (cover view) my books alphabetically. I'd also like to continue readi… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Every time I open a book I can read a view pages then it
Every time I open a book I can read a view pages then it disappears I'm using my old kindle now to type this questions. I'm also having problems just opening any books … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Books that I have paid for but not read have disappeared and
Books that I have paid for but not read have disappeared and do not show up on any of my lists. This happened while I was purchasing additional books and downloading samples. How do I find the books t… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
My Kindle is off the internet for about a week now, don't
my Kindle is off the internet for about a week now, don't know why … read more
Josh
Josh
Technician
Associate Degree
22,235 satisfied customers
My books keep disappearing I get the your library is empty
my books keep disappearing I get the your library is empty message if I turn Kobo off-now even when it is just sleeping … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My kindle is fully charged but will not turn on. It is a
It is a kindle white but don't know the model, just started doing this a week ago … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
I have an older Kindle purchased 3 years ago that would not
I have an older Kindle purchased 3 years ago that would not charge until I plugged it into my computer. A week ago I bought a new Kindle Touch which requires a Wi-Fi Password XXXXX don't remember. It … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
My Kindle is frozen on the Experimental Web Brower, I have
My Kindle is frozen on the Experimental Web Brower, I have tried everything. Pls. help [email protected] Thank you… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x