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Kindle fire is frozen on the lock screen. Will not shut down
Kindle fire is frozen on the lock screen. Will not shut down or anything … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
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My kindle has changed from black and to orange and. i have
My kindle has changed from black and white to orange and white. i have re-booted it, fully charged it etc. It is readable -but very orange. … read more
Randy***** CellTech
Randy***** CellTech
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I am helping someone who has a Kindle which has frozen, its
I am helping someone who has a Kindle which has frozen … read more
Viet - Printer Tech
Viet - Printer Tech
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Bachelor's Degree
5,222 satisfied customers
I dropped (in leather cover) my "original" Kindle; it landed
I dropped (in leather cover) my "original" Kindle; it landed flat, the screen was not broken. The screen-saver page stays on constantly: I cannot get the Kindle to "open" to read any books; when I sli… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
i have a new kindle voyage. Just trying to get started and
i have a new kindle voyage. Just trying to get started and my screen is frozen on one of the information pages. Tried turning it on and off a few times. Fully charged, but with a frozen screen.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
While reading my Kindle just froze on a page-type is not even
While reading my Kindle just froze on a page-type is not even (light & dark-will not return to home or turn off… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My kindle is stuck on archive books. I cant get to the front
My kindle is stuck on archive books. I can't get to the front page which shows dictionary, unread books, etc. I have tried turning off wireless, turning on wireless, settings, everything, but nothing … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
Hi - My Kindle screen appears frozen - the top half displays
Hi - My Kindle screen appears frozen - the top half displays the screensaver but the bottom half displays the pages of my book - what has happened - how can I get the screensaver picture to disappear … read more
Cory
Cory
Vocational, Technical or Trade Scho
636 satisfied customers
I have a sonydigital book reader PRS-350 and it has frozen
I have a sonydigital book reader PRS-350 and it has frozen on a page of a book. I have tried reset. have recharged book.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
I have a kindle touch 3G. In the middle of reading a book,
I have a kindle touch 3G. In the middle of reading a book, I closed the kindle to take a break. When I opened it, the screen had turned to letters with a message at the bottom,"please connect wireless… read more
Cris
Cris
1,310 satisfied customers
My Kindle has turned blank. The battery doesnt hold its
My Kindle has turned blank. The battery doesn't hold it's charged very long. I was reading a book and it seems it is frozen. I can't return back to any of the books I have ordered. I fully turned it o… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My kindle fire has a problem. it has the kindle fire name on
My kindle fire has a problem. it has the kindle fire name on the screen, but will not boot up. I charged it up, the light is green but i cannot go to any other screen or turn off the unit. I got it fo… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a new Kindle which had been working okay. I just tried
I have a new Kindle which had been working okay. I just tried to turn it on, but it stopped the re-booting process to return to the book page I was reading before turning it off...the lower right corn… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I was reading the Kindle, advanced the page and when it came
I was reading the Kindle, advanced the page and when it came back the text was split. The book is now frozen on the Amazon kindle page with the progression line about half way done. Been that way sinc… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
Kindle has a frozen screen and will not clear. Picture has
Kindle has a frozen screen and will not clear. Picture has a lot of retrace lines; the only text is the last line. Audio okay; no loss of books, but screen is unusable. Unable to clear most of the gra… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
my kindle seems to be frozen on a screen saying slide and
my kindle seems to be frozen on a screen saying "slide and release the power switch to wake." it won't wake and the light does not come on when i plug it in.… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
i turn my kindle on can see my books i want to read but it
i turn my kindle on can see my books i want to read but it will not open up the screen is blank… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
My Kindle fell out of my bag onto the floor (carpeted) it was
My Kindle fell out of my bag onto the floor (carpeted) it was not a hard fall - just a small one. The screen is now frozen and after charging it fully (just in case it needed it) I tried the various t… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,261 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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