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Pete, Engineer
Category: E-Readers
Satisfied Customers: 18113
Experience:  Over 16 years experience installing and repairing electronics.
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I am a kindle user - 110 books so far. I use a Samsung

Customer Question

hello Dan
JA: What brand and model of e-reader do you have?
Customer: I am a kindle user - 110 books so far. I use a Samsung android tablet
JA: How long has this been going on with your Kindle? What have you tried so far?
Customer: my Kindle address is ***** ***** email***@******.*** but my Amazon address is ***** ********@******.***. I updated my credit card details on amazon last night but I still get an error message on kindle when I try to pay. My new email address is***@******.***. Can you please link me up to my amazon account and change my kindle email address
JA: Anything else you want the e-reader expert to know before I connect you?
Customer: No thanks
Submitted: 2 months ago.
Category: E-Readers
Expert:  Pete replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 2 months ago.

You will need to log in to your Amazon account and ensure your billing address matches that of your payment method.