E-Readers

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When not in use, I keep my reader in its zippered cover. I
When not in use, I keep my reader in its zippered cover. I hadn't used it for several months and when I opened the cover to use it I turned it on and it showed an unfamiliar graphic which seemed to de… read more
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I have recently replace the battery in my kindle paperwhite.
I have recently replace the battery in my kindle paperwhite. I have recharged the battery and it still doesn't come on. Have you any advice why it isn't working … read more
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How My Paperwhite Kindle has been on charge for several
How My Paperwhite Kindle has been on charge for several weeks and now won't open up, how ever at times does display the "pencil" screen. … read more
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My kindle will not start or even load. I have put it 8n to
My kindle will not start or even load. I have put it 8n to charge nothing happens. Also i have pressed the on switch for several minutes still nothing … read more
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My Kindle (older version) does not want to wake up. For a
My Kindle (older version) does not want to wake up. For a while, the switch on the top was sticking, but working. Now, it moves freely through the whole range of travel, but the device won't wake up. … read more
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I need a new Kindle devise as my current one is very old,
I need a new Kindle devise as my current one is very old, has stopped working. Where locally, in the Cleveland, Ohio area, can I see & purchase a new Kindle? I am also concerned about transfering all … read more
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I have a Kindle that was given to me in early December 2016
I have a Kindle that was given to me in early December 2016 and it now has a critical battery error - it will not recharge using the kindle cord to the computer or using a charger for an iphone in a p… read more
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My Kindle Paperwhite has stopped working. I just get a
My Kindle Paperwhite has stopped working. I just get a greyscale screen of pen caps. … read more
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It is totally stuck. I cannot turn it on. I tried also to
Hello. It is totally stuck. I cannot turn it on. I tried also to soft and hard reset it after leaving it overnight to charge. One question: how much does your service cost? … read more
Richard
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I have a 3G small Kindle that I bought in 2011. I haven't
I have a 3G small Kindle that I bought in 2011. I haven't used it for a while. It would not recharge. I found out that this has happened to someone else also.… read more
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I have not used my Kindle Reader since last January. I have
I have not used my Kindle Reader since last January. I have been charging it for 3 days but all I get is the battery picture instead of opening page. Can I purchase a new battery or get this one recha… read more
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I received a new kindle from amazon ABOUT 6 weeks ago and I
I received a new kindle from amazon ABOUT 6 weeks ago and I tried to recharge it last night, which I have done previously without any trouble, and the green light at the right of the recharger, where … read more
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the last two issues of Sports Illustrated will not download
the last two issues of Sports Illustrated will not download on my kindle fire. the issue two weeks ago downloaded to 100% but will not complete the download so I can read the issue. Last week's issue … read more
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This is the second time in the last month that went bad. The
This is the second time in the last month that went bad. The first time there was more than 75% power left and it wouldn't turn on. I plugged it into a poer source and a day later I had power. I tried… read more
Aric
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I bought my kindle with WiFi and 3G (Version: Kindle 3.1 (558700031))
I bought my kindle with WiFi and 3G (Version: Kindle 3.1 (558700031)) at Staples about three months ago. The 3G worked fine until this past week. It stopped working and I reset the device (held the on… read more
namstech
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upon turning on kindle, the saved screen show a bunch of lines
upon turning on kindle, the saved screen show a bunch of lines only. recharged kindle un plugged and held on button "on" for 15 secs. x2 no change. what next? thanks… read more
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My dog (a Pug) chewed on my kindle and it now has a vertical
My dog (a Pug) chewed on my kindle and it now has a vertical and horizontal line on the screen (The Kindle, not the dog.). It also has a small dark smudge at the top of the screen that makes reading t… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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