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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I ordered the book Witness but it did not download into my

Customer Question

I ordered the book Witness but it did not download into my kindle
JA: When did this downloading issue start with your Kindle?
Customer: I guess about 2 weeks ago
JA: Have you tried a force reboot (pressing and holding the power button for a minute)?
Customer: no
JA: Anything else you want the e-reader expert to know before I connect you?
Customer: I rebooted my kindle but still didn't get the witness
Submitted: 2 months ago.
Category: E-Readers
Expert:  Louie replied 2 months ago.

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially and to avoid asking you to do something you've already tried, can you please tell me what / any and all troubleshooting / specific steps you've already attempted other than the above; "...rebooted..."?