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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I just bought a new kindle. It's a small one. It keeps

Customer Question

I just bought a new kindle. It's a small one. It keeps asking for a password. I've used every one I use, but it keeps telling me it's incorrect. I have no idea what it wants.
JA: When could you last access your Kindle?
Customer: I just bought it and charged it.
JA: Did you try resetting through Amazon's online password ***** tool?
Customer: I don't know what that is.
JA: Anything else you want the e-reader expert to know before I connect you?
Customer: I'm not picky. I just want to be able to download a book and read it.
Submitted: 2 months ago.
Category: E-Readers
Expert:  Richard replied 2 months ago.

Hi there and welcome

The kindle has a few areas where differetn types of passwords are used.

Is this the password ***** unlock the screen? Connect to Wifi? Or to register the Kindle and purchase a book?

Please let me know

Customer: replied 2 months ago.
I'm not getting what I want from you. Please cancel my 'membership' and take your 'service' off my credit card. I thought I was talking to an Amazon tech. I never wanted to join a service of any kind. Take the charge off my card, immediately! Anita Bate
Expert:  Richard replied 2 months ago.

Hi Anita

I needed some information from you to begin but anyway, please contact customer service regarding all account questions

Thank you