E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

It won't let me back on my wifi I've done everything I can…

Customer Question
It won't let me...

It won't let me back on my wifi I've done everything I can think of

Technician's Assistant: Does your network appear in the Wi-Fi list on your e-reader?

Yes

Technician's Assistant: Are other devices (computer, phone, etc.) connecting to the router?

Yes

Technician's Assistant: Anything else you want the e-reader expert to know before I connect you?

It shows a lock it

Submitted: 11 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 14 minutes by:
8/4/2017
Electronics Technician: Randy Boman, Technician replied 11 months ago
Randy Boman
Randy Boman, Technician
Category: E-Readers
Satisfied Customers: 10,495
Experience: E-Reader Technician
Verified
Hi ,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
What is the brand/model of your internet modem?
Ask Your Own E-Readers Question
Customer reply replied 11 months ago
Thank you but my nephew came by and fixed the problem
Customer reply replied 11 months ago
I am ending this call at 2009 thank you
Electronics Technician: Randy Boman, Technician replied 11 months ago
That's great news!
Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
I recentlz bought a new Kindle Fire and I can|t connect to
I recentlz bought a new Kindle Fire and I can|t connect to my home WiFi. I have 2 other Kindles which wer connected and now they won't connect either. There's a lock icon on them and they won't let me… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
I am having problems with my kindle with a WiFi issue. Also
I am having problems with my kindle with a WiFi issue. Also have bought 2 books and have not received them … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
My Kindle will not connect to WiFi. I've tried turning off
My Kindle will not connect to WiFi. I've tried turning off the Kindle and restarting. I've tried deleting the network connection and reinstalling it. Other devices work with the WiFi. Any suggestions?… read more
Harry
Harry
2,032 satisfied customers
I deregistered my old (4th edition?) kindle accidentally. It
I deregistered my old (4th edition?) kindle accidentally. It was also not updated. Now I cannot register or connect to wifi either … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Unable to get an internet connection. I do not own a
Unable to get an internet connection. I do not own a computer and am trying to get a connection through my sister. She has gotten me the Wifi through xfinity. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Can't connect to the internet even though my system shows
Can't connect to the internet even though my system shows I'm connected. I have an X over the wireless symbol. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
My 3rd generation kindle keyboard will not connect properly
My 3rd generation kindle keyboard will not connect properly to wifi so can't download books ordered. Tried everything suggested by kindle support but not working … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I have a Kindle 3.3 (SN B006 A0A0 0484 6017) that I've had
I have a Kindle 3.3 (SN B006 A0A0 0484 6017) that I've had for years and use all the time. Just in the past 2 days I am unable to shop in the Kindle store. I connect to wireless and the device indicat… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
When I go to the Kindle store and click on Books, it says No
When I go to the Kindle store and click on Books, it says No Item Found I also can't delete the samples … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I'm not getting any internet connection showing on my Kindle
I'm not getting any internet connection showing on my Kindle and can't order anything. I obviously have internet connection because I'm able to write you, but nothing is registering on my kindle. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
My kindle e-reader wont connect to wifi. it was given as a
Hi, my kindle e-reader wont connect to wifi. it was given as a gift more than a year ago, loaded with books so I never has to connect it until now. It shows to find our wifi and has good signal. it is… read more
Randy Boman
Randy Boman
Technician
10,495 satisfied customers
I am unable to connect to my internet, WIFI from my 2nd
I am unable to connect to my internet, WIFI from my 2nd eReader nor my Kindle Fire. The only one that has connected is my first kindle which is about five years old. Why would the newer e Reader and t… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
i have just bought a paperwhite kindle and can not connect
i have just bought a paperwhite kindle and can not connect to my wireless. My old kindle also now will not connect. I am geting other wireless networks showing but my network and password ***** not co… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
My Kindle died and I now read Kindle on my Ipad. I just updated
My Kindle died and I now read Kindle on my Ipad. I just updated my Ipad and in so doing my password XXXXX How do I update it so that I can access my Kindle?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I recieved a new Kindle for Christmas and was really excited...but
I recieved a new Kindle for Christmas and was really excited...but so far it has only fustrated me. There were instructions to read before hand (I am old school) nothing to refer to if you run into is… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
973 satisfied customers
I had to factory reset my Kobo and now it won't recognize my
I had to factory reset my Kobo and now it won't recognize my email address and password ***** that I can sync my library.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
My wonderful kindle is acting out! I am not getting my newspaper
My wonderful kindle is acting out! I am not getting my newspaper online. Also several games I had on it won't come up. I archived one, but it won't come back from archived. It shows it in light grey. … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
iasked the question how to get a passwoed for hitechsa, Ihave
iasked the question how to get a passwoed for hitechsa, Ihave bought a kindle and by visitind wi fi hot spot in adelaide found that hitechsa gives me bst connectivity, but when I try to connect on my … read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x