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I've tried the steps to recharge my paper but it won't stay
I've tried the steps to recharge my paper white but it won't stay charging. The ***** *****ght will not always stay on. It did for a full night, and a half day, but just doesn't charge. I'm lost worko… read more
Pete
Pete
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Bachelor's Degree
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My kindle is probably 5-6 yr old. Half the screen won't
My kindle is probably 5-6 yr old. Half the screen won't clear. I keeps the resting image on the top 2/3rds. HELP!!! I LOVE MY KINDLE … read more
Nathan
Nathan
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Bachelors of Science
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3 or 4 years ago I received an AmazonKindle. I used it
3 or 4 years ago I received an AmazonKindle. I used it almost constantly when I had time to sit down. Loved the EveryWord program and many of the free books I downloaded. When I picked it up one day t… read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
Kindle D00901. After turning on, half of the screen stays in
Kindle D00901. After turning on, half of the screen stays in the screen saver mode and the other half turns on and shows the text of the book being read. … read more
Randy***** CellTech
Randy***** CellTech
1,845 satisfied customers
I dropped (in leather cover) my "original" Kindle; it landed
I dropped (in leather cover) my "original" Kindle; it landed flat, the screen was not broken. The screen-saver page stays on constantly: I cannot get the Kindle to "open" to read any books; when I sli… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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model no Doo901 The screen froze then went blank and I now
model no Doo901 The screen froze then went blank and I now get no response at all It is fully charged and the green light is on… read more
Rob
Rob
Vocational, Technical or Trade Scho
578 satisfied customers
I think I have a frozen screen. When I tried to connect to
I think I have a frozen screen. When I tried to connect to my book,the top corner still had a partial picture of the screen saver. The rest of it was the page I wanted to read. Any suggestions ? Thank… read more
Kriptokrit
Kriptokrit
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Sent from my iPadMy kindle started to freeze when I tried to
Sent from my iPadMy kindle started to freeze when I tried to turn the page so I would turn it off, turn it on again and it would work. Then the other night, it froze and I tried to turn it off but it … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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Hi i hope you can help my screen saver has frozen on the bottom
Hi i hope you can help my screen saver has frozen on the bottom 3rd i can load my book and this shown at the top then when i close i can see a new screen saver 2/3 1/3 frozen HELP Heather… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
While I was in Mexico my Kindle lost the top half the page
While I was in Mexico my Kindle lost the top half the page but I could get information on the bottom part of the page. My friend had her Kindle there and we did check with support but nothing we tried… read more
Josh
Josh
It Support Specialist
Associate Degree
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My home screen will not come up. I can change the pages 2-7,
My home screen will not come up. I can change the pages 2-7, but cannot open any of my downloads. The last book I read, I cannot close it out to move on to a new book. When the Kindle is shut down, my… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
(1)My pages are upside down and I cannot get them right side
(1)My pages are upside down and I cannot get them right side up. I have pressed the Aa key and used the five way controller but to no avail. (2)The light on the cover will only stay on when the book i… read more
John
John
Bachelor's Degree
5,525 satisfied customers
Despite treating my kindle, which I got at Christmas, like
Despite treating my kindle, which I got at Christmas, like a baby and keeping it in an old woollen sock when not in use when I pulled it out to read last night only half the screen was visible the bot… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,224 satisfied customers
the screen saver will not clear. only half the screen will
the screen saver will not clear. only half the screen will show. there is a curved kine about halfway down the screen below which text can be read but above only screen saver. there is now a verticle … read more
Dr. Fix-It
Dr. Fix-It
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1,379 satisfied customers
Unfortunately I dropped my Kindle on a carpeted floor, it was
Unfortunately I dropped my Kindle on a carpeted floor, it was encased in a leather cover but the screen was exposed. Now the top half of the screen saver picture is 'stuck' and won't clear when I turn… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
my kindle has lost its picture. can not read anything on it.
my kindle has lost its picture. can not read anything on it. i was reading it in my car and layed it on the seat nest to me and i knocked it onto the floor of the car. picked it up to start reading ag… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
My Kindle is only 5 months old. I have given it excellent
My Kindle is only 5 months old. I have given it excellent care. But sudedenly the screen now shows two different images on the top half and a third image on the bottom half. The two different ones on … read more
Electronic Tech
Electronic Tech
IT Consultant
Bachelor's Degree
490 satisfied customers
I started getting lines across the top of the screen, but I
I started getting lines across the top of the screen, but I could still read the novel, then about half an hour later and the rest of the screen darkened - I've tried 15 sec power button to no avail f… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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