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Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 20221
Experience:  E-reader expert
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My Ipad did an update and now the kindle shows (Waiting) and

Customer Question

My Ipad did an update and now the kindle shows (Waiting) and I can't get to complete
JA: What's the make/model of your device? How old is it?
Customer: About 3 years. I dont know model
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just today. Apple updated last night and when I tried Kindle this moning it keeps occurring
JA: Anything else you want the e-reader expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: E-Readers
Expert:  Josh replied 2 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 2 months ago.

Please press and hold down the POWER and HOME buttons together on your iPad until you see the Apple icon. After you see the icon, release the buttons and the iPad will restart.

After the restart, check to see if the issue continues.

Expert:  Josh replied 2 months ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.