E-Readers

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Related E-Readers Questions
I charged it and now it will not come on. Yesterday and the
I charged it and now it will not come on JA: When did you last charge your e-reader? Customer: Yesterday and the day prior to that JA: Have you tried a force reboot (pressing and holding the power but… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,514 satisfied customers
My kindle paper failed to restart after I took it off the
My kindle paper white failed to restart after I took it off the charger. Is there a reset button … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My kindle paper will not open the screen is lit but when I
my kindle paper white will not open the screen is lit but when I go to swipe it I get no response. … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,322 satisfied customers
We have two paper whites that all of a sudden we can't turn
HI--we have two paper whites that all of a sudden we can't turn the pages while reading a book. One of them we think to be about two years old and the other about 4 years. Is there any help or are they toast … read more
Randy***** CellTech
Randy***** CellTech
1,887 satisfied customers
I needed to enter new wifi address and password and now the
I needed to enter new wifi address and password ***** now the kindle paper white is blank on the opening page. Unit is fully charged. … read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
I need to change credit card information on my kindle paper.
I need to change credit card information on my kindle white paper. i have been able to change the date and name, but not the card type and number. … read more
Randy***** CellTech
Randy***** CellTech
1,887 satisfied customers
I have a Kindle3. Top half of the screen has some lines,
I have a Kindle3. Top half of the screen has some lines, shadows & some text that are stuck there & will not go away even when Kindle is off. This top half of the screen covers any other text or pictu… read more
Nathan
Nathan
Bachelors of Science
25,935 satisfied customers
I previosly had a problem with not being able to turn pages,
I previosly had a problem with not being able to turn pages, but afre checking found a light touch on left or right bottom of page worked for a while. My e reader will not turn page … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,322 satisfied customers
I have a problem connecting my new wifi to my kindle, Its a
I have a problem connecting my new wifi to my kindle … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,087 satisfied customers
I want to login to my Kindle which I haven't used in ages I
Hi I want to login to my Kindle which I haven't used in ages I have entered my email address and password ***** its telling me I have entered them incorrectly. So I think I have the password ***** How… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,322 satisfied customers
I have a new kindle reader and want to know how to download
I have a new kindle reader and want to know how to download a book I purchased awhile ago. Its on my library on the computer but is't showing on my reader … read more
Cory
Cory
Vocational, Technical or Trade Scho
637 satisfied customers
I have a Kinle Paper that is 2 yrs old. I have been using it
I have a Kinle Paper White that is 2 yrs old. I have been using it for about 1 year. Yesterday it would not urn on. I charged it overnight and it still will not turn on. The light at the base of it go… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,514 satisfied customers
i have two kindles but only use my paperwhite kindle I have ordered bo
i have two kindles but only use my paperwhite kindle I have ordered books that I have been charged for and paid for but they have not appeared on my kindle. I found one in the cloud but cannot access … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
We have two Kindles, one newer than the other but both a couple
We have two Kindles, one newer than the other but both a couple of years old. When the newer would not turn on as it is much more used I switched out its battery with the older one's battery. Of cours… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I love my Kindle, have had it for 20 months have got about
I love my Kindle, have had it for 20 months have got about 46 books on it. However on our journey from Australia to Heathrow on 20th April, half way through the book I was reading the kindle screen ma… read more
Rob
Rob
Vocational, Technical or Trade Scho
578 satisfied customers
I have the first kindle that came out (I think). The white
I have the first kindle that came out (I think). The white one. The other day I downloaded a book went fine and than got a warning battery was low. Plugged it in and it won't charge and do anything fo… read more
Cory
Cory
Vocational, Technical or Trade Scho
637 satisfied customers
Despite treating my kindle, which I got at Christmas, like
Despite treating my kindle, which I got at Christmas, like a baby and keeping it in an old woollen sock when not in use when I pulled it out to read last night only half the screen was visible the bot… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,322 satisfied customers
Yesterday I downloaded 4 ebooks via the Kindle Store. When
Yesterday I downloaded 4 ebooks via the Kindle Store. When my husband opened one of the books the top half of the screen had disappeared and I have been unable to recover the screen fully. Can you hel… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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