E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

I need to update my credit card details on my Kindle but…

Customer Question
Hi my name is*****...

Hi my name is***** need to update my credit card details on my Kindle but cannot get access. My email address was [email protected] or [email protected] None of my passwords work. Please help

Technician's Assistant: When could you last access your Kindle?

About October last year

Technician's Assistant: Did you try resetting through Amazon's online password ***** tool?

Yes, I have typed in the

Technician's Assistant: Anything else you want the e-reader expert to know before I connect you?

No Thanks

Submitted: 11 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 3 minutes by:
8/3/2017
Electronics Technician: Louie, Technician replied 11 months ago
Louie
Louie, Technician
Category: E-Readers
Satisfied Customers: 13,440
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, are you able to login into your Amazon account?

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
I have a kindle I ordered a book I have changed my Credit
I have a kindle I ordered a book I have changed my Credit card I cannot manage to change the numbers in your system to my new numbers It only seems to allow change to personal details address etc not … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have changed my email address and I can't log onto my
I have changed my email address and I can't log onto my account can you help … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
My credit card details have changed. Please advise how I can
My credit card details have changed. Please advise how I can update my account with latest credit card details … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
I cannot purchase a book on my kindle as have done
I cannot purchase a book on my kindle as have done previously. I am getting a message saying I do not have a default credit card for my amazon account. I have tried going to kindle payment settings to… read more
*ElectronicsTech
*ElectronicsTech
497 satisfied customers
I have forgotten my amazon kindle account details, I want to
hi I have forgotten my amazon kindle account details, I want to update the information on the account, but I can not remember the email address I used to create this account? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
The account i have with kindle was linked to a work email
The account i have with kindle was linked to a work email address. I have since changed jobs so need to change the email address and also my credit card details for online purchases . How do i do this… read more
Harry
Harry
3 satisfied customers
My Kindle Unlimited access stopped working today. I worked
Hi my Kindle Unlimited access stopped working today. I worked out I needed to update my credit card details % … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Trying to update my credit card details. Password (which I
trying to update my credit card details. Password (which I know is correct) will not allow me to change my profile. Very annoying. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I need to send a new credit card number as the old one was
I need to send a new credit card number as the old one was cancelled. I cannot remember my password. Amazon has sent me so many numbers, NONE OF WHICH WORK!!!! I am extremely frustrated. What do I do?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a new email address for my kindle I have not used in
I have a new email address for my kindle I have not used in a long time … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
Thath, About 10 years-Kindle. The problem is I have changed
About 10 years-Kindle White. The problem is I have changed the card yo use omn my computerr as instructed , rebooted the Kindle but it still doesn't show the new card. My problem seems to be I have 2 identities on Amazon as the Kindle and computer aren't linked? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I cannot purchase books on my kindle because my card was
I cannot purchase books on my kindle because my card was replaced amd I need the link to change my email address and enter my new card information. My new email address is***@******.***. Can you help … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
I have not used my Kindle for over a year to buy books
I have not used my Kindle for over a year to buy books because my credit had been hacked ( nothing to do with you): Problem is I forgot my password ***** the mail I was using . cannot change my detail… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am unable to find on my kindle how I change my credit card
I am unable to find on my kindle how I change my credit card details … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have changed my email address and cannot remember my
i have changed my email address and cannot remember my password … read more
Louie
Louie
Technician
13,440 satisfied customers
Nathan - I am unable to update my credit card details on
Hi Nathan - I am unable to update my credit card details on my kindle.The details are correct on the amazon page.Janice… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have a Kindle which I have had for two years now. My email
I have a Kindle which I have had for two years now. My email address was a business address and I have not used it for two years since I retired. My credit card which I entered two years ago has expir… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I have received a message to say that you are having difficulty
I have received a message to say that you are having difficulty with the -payment details of my Amozan account and although I have tried to update the info that you are quoting ie an expired credit ca… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x