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My mother de-registered her paper kindle. My 89 year old mom
My 89 year old mom de-registered it by accident about 2 months ago. We've tried to re-register it, but it starts a new account. Mom has problems with tech stuff, so she was put onto my account about 2-3 years ago. She also subscribes to Kindle unlimited. There is no internet where she lives; I paid the $70 one time fee she she gets books only on her e-reader. I have the e-reader with me a home, now. We also tried turning it off and back on. My husband and I both have separate Kindle Fire accounts, so we thought we could fix it. … read more
Harry
Harry
2,218 satisfied customers
With the death of my 94-year-old mother, who LOVED her
With the death of my 94-year-old mother, who LOVED her Kindle and read 6-8 books a week, I have an extra. (I also have an extra Fire.) I'd like to pass it on to a friend who recently had a stroke. Is … read more
Nathan
Nathan
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Having trouble loggin onto wifi i know the password is
having trouble loggin onto wifi i know the password ***** ***** … read more
Josh
Josh
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My mother has a kindle bought in the UK by my brother and
My mother has a kindle bought in the UK by my brother and registered in the Uk with his credit card we want to change the address to South Africa where she lives so that the prices are in Rands and to… read more
Richard
Richard
Customer Service
48,373 satisfied customers
My mother-in-law gave me her Kindle and I deregistered her,
my mother-in-law gave me her Kindle and I deregistered her, but it won't let me register it in my name. It is an older one model d01200. I also reset to factory settings. I read that I should update h… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
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I am trying to send e-books to my mother-in-laws kindle but
I am trying to send e-books to my mother-in-laws kindle but they are not downloading. The Amazon link said that it was sent to her reader … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
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Need to speak with someone about how to update a credit card
Need to speak with someone about how to update a credit card so my mother can purchase a book. she doesn't remember her Amazon password.… read more
Josh
Josh
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My wife has a Kindle but is unable to purchase books through
My wife has a Kindle but is unable to purchase books through her Kindle due to a payment account not being set up in her name. She does not have a normal email address so she can only purchase books t… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I can not remember what name I used to set up my mothers Kindle
I can not remember what name I used to set up my mother's Kindle 2nd generation. I need to change her billing method so she can use the gift cards we got her. How on earth do I do this?… read more
Daniel
Daniel
Bachelor's Degree
1,568 satisfied customers
Whilst my daughter was charging her Kindle the screen went
Whilst my daughter was charging her Kindle the screen went 'crazy'. Half of it is now blank and the remainder patchy. It is fully charged and I have tried holding the button for 15 secs as recommended… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
347 satisfied customers
I have a old Kindle with lots of books on it. Im thinking
I have a old Kindle with lots of books on it. I'm thinking of getting a new one and giving my old copy to my mother who will be visiting me from South Africa in July. I know she hasn't read the books … read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
I own an old Kindle (2nd generation?) and I can get on the
I own an old Kindle (2nd generation?) and I can get on the Internet through the experimental browser at my daughter's house that does not have wifi access. I purchased a new Kindle Touch 3g wifi and s… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I have bought a Kindle Wi fi 3g in Australia. i am going
I have bought a Kindle Wi fi 3g in Australia. i am going to give it to my mother in New Zealand. I will buy her some books with my Aust credit card and would like to leave my details for her so that w… read more
Cris
Cris
63 satisfied customers
We ave my mother a kindle a couple of years ago. We now want
We ave my mother a kindle a couple of years ago. We now want to upgrade her to a kindle fire. Will she she be able to transfer her books to the new kindle?… read more
Simit
Simit
Bachelor's Degree
2,001 satisfied customers
I have the Kindle fire for my 7 year old - how do I enable
I have the Kindle fire for my 7 year old - how do I enable a password XXXXX security feature so that she cannot just buy whatever she wants, whenever she wants?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Hi, Want to buy a Kindle in the UK for my wifes mother.
Hi, Want to buy a Kindle in the UK for my wife's mother. She is Italian and will want to use it in Italy to download Italian books (she doesnt speak English). Will a "UK" Kindle work in Italy? Thanks… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I have three Kindles (two of mine and one for my wife). How
I have three Kindles (two of mine and one for my wife). How can I get the books that I bought and paid for on each of these?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I have an early Kindle, boought for me by my daughter
I have an early Kindle, boought for me by my daughter wholives in Georgia. When I went home to Canada she renamed it "joanns's kindle" and I used it by getting books through my computer USB. She conti… read more
Andy Mont
Andy Mont
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Master's Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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