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Related E-Readers Questions
My Kindle Fire has gone dark. I had it plugged in over the
My Kindle Fire has gone dark. I had it plugged in over the weekend and came to download my recent book order. The screen is dark and no response. Has it worn out or is there something I can do. I can'… read more
Randy Boman
Randy Boman
Technician
10,748 satisfied customers
My Kindle is relatively new. It has developed this habit:
My Kindle is relatively new. It has developed this habit: I'm about 3 pages into a book and it skips to the end. It does not allow me to go back to where I started, and I can't even go to the beginnin… read more
Randy Boman
Randy Boman
Technician
10,748 satisfied customers
I am unable to enter p/w. The o on the line to enter is
I am unable to enter p/w . The o on the line to enter is dead. & the button on top to use voice does not work either. … read more
Randy Boman
Randy Boman
Technician
10,748 satisfied customers
I no longer get the percent of book I'm reading at bottom of
I no longer get the percent of book I'm reading at bottom of book page. Very disconcerting. I find no setting for this key function?? … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I plugged reader in a few days ago to charge battery for the
I plugged reader in a few days ago to charge battery for the second time. Kindle will neither turn on nor show battery status. … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
The list of books onon my Kindle has changed, with many now
the list of books onon my Kindle has changed, with many now missing. This happened, as far as I can tell, after I dropped it onto a hard carpeted surface on an air plane. The protective cover separated from the Kindle itself. I was able to re-assemble it without apparent damage. … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I cannot get into my library. I just finished a book on my
I cannot get into my library. I just finished a book on my Kindle. It will not let me get past similar books. I have now tried on my computer to get into my Kindle library. I've gone into Amazon. I ca… read more
Pete
Pete
Engineer
Bachelor's Degree
9,795 satisfied customers
My kindle states that I am not connected to the internet and
My kindle states that I am not connected to the internet and it won't accept … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
My 3rd generation kindle keyboard will not connect properly
My 3rd generation kindle keyboard will not connect properly to wifi so can't download books ordered. Tried everything suggested by kindle support but not working … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I have a Kindle paperwhite (5th gen.?) with 30+ pages of
I have a Kindle paperwhite (5th gen.?) with 30+ pages of completed books that I want to get off the "opening" screen. A page of past samples keeps popping up too. Please help! … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I have a message on the scree the goes: com.nokia.n....
I have a message on the scree the goes: com.nokia.n.... service has stopped … read more
Pete
Pete
Engineer
Bachelor's Degree
9,795 satisfied customers
I cannot seem to be able to download books. I have ordered
I cannot seem to be able to download books. I have ordered several and it says thank you and go to library but the book never shows up ben going on for over a week … read more
Randy Boman
Randy Boman
Technician
10,748 satisfied customers
My kindle store is currently unavailable. Kindly advise why,
My kindle store is currently unavailable. Kindly advise why … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,937 satisfied customers
I have tried to download 2 e-readers several times with no
I have tried to download 2 e-readers several times with no success. I called the 800 number and they said to go online to find out what the problem is.… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I cant connect my Kindle touch with my Account. I cant purchase
I can't connect my Kindle touch with my Account. I can't purchase a book or get my Kindle onto my computer screen. This Kindle was registered into my son's name C. Lovely but I now have it back as I h… read more
Daniel
Daniel
Bachelor's Degree
4,024 satisfied customers
Hi Have a new kindle 4-5 weeks old. Bottom half of screen
Hi Have a new kindle 4-5 weeks old. Bottom half of screen has gone "foggy". There is a definite divide between the top half of the scree and the bottom half. Have tried a complete reset but no good. H… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Ive suddenly out-of-the-blue got the message Your Kindle
I've suddenly out-of-the-blue got the message 'Your Kindle is unable to connect at this time'. I've got the more expensive version so I should be able to connect anywhere (not just my Wi-Fi), but no s… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle has an annoying habit of turning itself on 1-2 per
My kindle has an annoying habit of turning itself on 1-2 per week. I'll turn it off, check to make sure the screen is still blank a few minutes later, but the next day it's on in sleep mode. When I th… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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