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Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 20223
Experience:  E-reader expert
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My son just gave me a second hand kindle fire. How do you

Customer Question

My son just gave me a second hand kindle fire. How do you turn it on ?
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: I don't know. It is a tablet site, screen *" hi
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I haven't tried anything. I just charged it last night and today. There is a bar at the top, but it won.t open the screen
JA: Anything else you want the e-reader expert to know before I connect you?
Customer: How can I download a manual ?
Submitted: 2 months ago.
Category: E-Readers
Expert:  Josh replied 2 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 2 months ago.

Please press and hold down the power button for 25-30 seconds until the Kindle restarts
If that does not work, then please respond back and let me know so I can continue to troubleshoot.

Expert:  Josh replied 2 months ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.