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Related E-Readers Questions
Screen is frozen with partial picture. I haven't hardly even
I haven't hardly even used it. was a gift. it hasn't been dropped or any abuse i am charging it know … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,308 satisfied customers
Bnrv510 reader is frozen. Won't wake up, screen messed up.
bnrv510 reader is frozen. Won't wake up, screen messed up. … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
As I was reading, my Kindle Paperwhite suddenly began to
As I was reading, my Kindle Paperwhite suddenly began to reboot. The line space continued to fill in until about 1/4 inch from the end. It is frozen there. I can't swipe to another page, can't turn of… read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
The screen is frozen. It's fully charged. I then get the
yes I then get the screen to restart cancel (and something else) but I can't touch it to take an action … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,308 satisfied customers
Kindle has frozen. Charged it up thinking maybe this is the
Kindle has frozen. Charged it up thinking maybe this is the problem but no, the screen is frozen. … read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
My kindle will not go on. It is fully charged when I try to
my kindle will not go on. It is fully charged when I try to swipe to get to the book it won't go on … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,236 satisfied customers
I have a Kindle paperwhite and a page has frozen and I can't
hi, I have a Kindle paperwhite and a page has frozen and I can't move anywhere! … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
My Kindle paperwhite: I can't get back to 'home'. It says
My Kindle paperwhite: I can't get back to 'home'. It says it's fully charged ( little light is green) but it is stuck inside a copy of a book my son loaded on it years ago that I never bothered to rea… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,308 satisfied customers
My Kindle has frozen about 10 pages into a book, I can turn
My Kindle has frozen about 10 pages into a book, I can turn it on & off & recharge the battery but it wont move off the page, I now have another screen that has come up headed "Power" asking me to can… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,236 satisfied customers
I turn on my Kindle and get the message: Do you want to shut
I turn on my Kindle and get the message: Do you want to shut down your Fire? Nothing happens when I push either : Cancel OR Power off. … read more
technicalcat
technicalcat
Computer Science
303 satisfied customers
Kindle was charged. Was reading when screen went to picture
Kindle was charged. Was reading when screen went to picture of battery with connection and an arrow and what looks like a thunder bolt. Is frozen on this.… read more
Cory
Cory
Vocational, Technical or Trade Scho
636 satisfied customers
I have downloaded a book and today I was going to read but
I have downloaded a book and today I was going to read but I can't get the tablet to turn on. It is fully charged. I beleave it has frozen.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
SCREEN IS FROZEN ON PARTIAL PICTURE 4/5 OF SCREEN ,SINCE LAST
SCREEN IS FROZEN ON PARTIAL PICTURE 4/5 OF SCREEN ,SINCE LAST NIGHT VERY BOTTOM DOES MOVE BUT TOO SMALL TO READ , HAD THIS KINDEL SINCE JANUARY 2012, HAVE CHARGED IT ALL NIGHT, HAVE HELD POWER BUTTON … read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
received my kindle as a birthday gift the 20th of August 2011.
received my kindle as a birthday gift the 20th of August 2011. Now my kindle is frozen. Can't turn it off nor can I do anything with it. The screen is frozen. Can you help me… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
Hi guys, my kindle has frozen. Its fully charged and the list
Hi guys, my kindle has frozen. It's fully charged and the list of books (17) is displayed and a small window is showing in front of the book list, headed Turn Wireless Off. The line below, that says S… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
I have an older kindle. Today part of the screen has gone grey.
I have an older kindle. Today part of the screen has gone grey. I would like to turn it off and restart it but I am unable to see the menu. Help!! This is a serious love affair I have going on with th… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
my kindle will not charge. It is only 3 months old. Wen i
my kindle will not charge. It is only 3 months old. Wen i charge it, the XXXXX XXXXXght only stays o for about 30 mins, then goes out. The screen is frozen now and will not reset Thanx… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
My kindle is jammed. I can,t get it to anything except menu
My kindle is jammed. I can,t get it to anything except 'menu' and home. trying to buy [email protected]… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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