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Left out in the rain, unable to check user guide for help.

Customer Question
Left out in the...

Left out in the rain, unable to check user guide for help.

Technician's Assistant: What brand and model of e-reader do you have?

Not sure, it's refered to as Helen's #2

Technician's Assistant: How long has this been going on with your e-reader? What have you tried so far?

Two days, rebooting unsuccessfully

Submitted: 11 months ago.Category: E-Readers
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Answered in 8 minutes by:
8/2/2017
Electronics Technician: Pete, Engineer replied 11 months ago
Pete
Pete, Engineer
Category: E-Readers
Satisfied Customers: 20,385
Experience: Over 16 years experience installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Engineer replied 11 months ago

Ensure the power is left turned off until the device is completely dry, inside and out.

You can try drying out the device by placing it in a bag of rice for 24-48 hours, to absorb all of the moisture.

Remove any outer covers that you can take off.

If the device still won't turn on after it has been dried out then it has been damaged by the water and will need to be sent for repair or replacement.

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