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I recent!g lost my kindle and have since purchased another.

Customer Question
I recent!g lost my...

I recent!g lost my kindle and have since purchased another. How do I download books from my account to my new kindle?

Technician's Assistant: When did this downloading issue start with your Kindle?

I had many books on my old kindle that I lost. Can I get them back and o to my new one?

Technician's Assistant: Have you tried a force reboot (pressing and holding the power button for a minute)?

When I log into Amazon it only recognizes my new kindle, not my old one.

Submitted: 1 year ago.Category: E-Readers
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Answered in 1 minute by:
8/2/2017
Electronics Technician: Josh, Technician replied 1 year ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 22,218
Experience: E-reader expert
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Technician replied 1 year ago

Did you sign into the same Amazon account that was registered to the old Kindle?

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Customer reply replied 1 year ago
Not sure
Customer reply replied 1 year ago
No
Electronics Technician: Josh, Technician replied 1 year ago

If you signed into a different account then your books will not transfer

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