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My kindle won't turn on. Last night, and only used about 40…

Customer Question
My kindle won't turn...

My kindle won't turn on

Technician's Assistant: When did you last charge your Kindle?

Last night, and only used about 40 % before turning off to sleep

Technician's Assistant: Have you tried a force reboot (pressing and holding the power button for a minute)?

Thanks it did come on. I was worried I'd lose all my books downloaded to my device. I live in an area with no internet service. Well, I can get it but at $100 per month and no cell service.

Technician's Assistant: Anything else you want the e-reader expert to know before I connect you?

No, thank you!

Submitted: 11 months ago.Category: E-Readers
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Answered in 5 minutes by:
8/1/2017
Electronics Technician: info tech, Technician replied 11 months ago
info tech
info tech, Technician
Category: E-Readers
Satisfied Customers: 16,244
Experience: E-Reader Expert
Verified

Hello

Welcome

Whilst this may be a hardware issue I am hopeful you have success doing this>>>

Please reset the kindle by holding down (or slide to the right on early kindles) the on/off switch for 40 seconds (use a watch to time) ignore any messages the kindle may display, then release your finger the kindle should reboot and re-load the operating system, you may have to do this both on and off the charger and upto 4 times before it resets.

Let me know if you need more help OR if this does not work for you.

A positive rating is appreciated thank you (rating bar of stars top of the page thank you) 3 to 5 stars and the site will release credit to me thank you.

Regards

Anthony

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