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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I am trying to reset my Wi-Fi connection to my kindle. I

Customer Question

I am trying to reset my Wi-Fi connection to my kindle. I received a new device from Comcast and my Wi-Fi connection and password ***** no longer available. I have entered them on my kindle and it says Wi-Fi error.
JA: Does your network appear in the Wi-Fi list on your Kindle?
Customer: It just did now its gone.
JA: Are other devices (computer, phone, etc.) connecting to the router?
Customer: No.
JA: Anything else you want the e-reader expert to know before I connect you?
Customer: No.
Submitted: 2 months ago.
Category: E-Readers
Expert:  Josh replied 2 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 2 months ago.

I apologize that you had to wait a long time for help.

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