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Related E-Readers Questions
My e-reader is frozen. It's completely charged. It is
Hello, my e-reader is frozen. It's completely charged. It is currently plugged into my computer. It's frozen with photos of books I have in my library. It's been like this for a long time as I gave up… read more
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Aric
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It won't let me eject it. In fact, I can't even find it on my computer … read more
Richard
Richard
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On screen kindle reader notice that battery was low. Plugged
On screen kindle reader notice that battery was low. Plugged it in to recharge. On-screen is drawing of plug. Screen frozen..Cannot turn it off or change screen. Have left unplugged from charger for 6… read more
Ameen Khan
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What battery replacement do I use for my Kindle Serial
What battery replacement do I use for my Kindle Serial Number … read more
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My kobo says restarting but nothing happens, trying to find
yesterday I down loaded new books I tried the staple in the back the model is at least 5 years old … read more
Russell H.
Russell H.
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I have not used Kobo Touch eReader in a couple years and now
I have not used Kobo Touch eReader in a couple years and now cannot get it to charge when connected to A/C or my computer. Best Buy tells me the don't repair these and that the power port is likely fa… read more
Richard
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Somehow my husband's email address is where the books I
Somehow my husband's email address is where the books I ordered went to and not to mine. I have a Kobo app on ipad and lap top and he only has one on his ipad. It seems somehow the account is register… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
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My Kobo has been plugged in and charging overnight. Now I
My Kobo has been plugged in and charging overnight. Now I cannot get an eject button so I can eject it. I got tired of waiting for something to happen so I just unplugged it from my computer. It conti… read more
Kriptokrit
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I have a Kobo Vox e-reader and am having trouble with the charger
I have a Kobo Vox e-reader and am having trouble with the charger not charging my e-reader… read more
Dr. Fix-It
Dr. Fix-It
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My e-reader will no longer charge. It is dead. If I need
My e-reader will no longer charge. It is dead. If I need a new batterry, where and how do I get it.… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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I forgot to charge my kobo arc & now it has been charging for
I forgot to charge my kobo arc & now it has been charging for 12 hrs. Is there something wrong with it. The top rt. corner light is orange ??… read more
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My kobo won't move off the page with a smiling face and four
My kobo won't move off the page with a smiling face and four squares. Sometimes the squares get highlighted , sometimes they are static. I have tried the reset at the back but no success. Can't do fac… read more
Freddy M.
Freddy M.
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I can't get my computer to recognize the device. I've set it
I can't get my computer to recognize the device. I've set it up in the past and now cannot connect to the desktop… read more
Bernie
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I purchased a Kindle Fire in Jan. of this year. I am only getting
I purchased a Kindle Fire in Jan. of this year. I am only getting 2-3 hrs. battery life per charge no matter what I am doing. Yesterday I charged the battery & then read a book for 2 hrs. and the shut… read more
AnswerManRob
AnswerManRob
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I was not able to use my Kobo for several weeks as I was a
I was not able to use my Kobo for several weeks as I was a primary caregiver. It says Please charge your ereader but will not charge, change screen, etc. I have tried on/off and paper clip. Is the bat… read more
Dr. Fix-It
Dr. Fix-It
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Hi cannot get my koko vox ereader to charge. Plugged in overnight
Hi cannot get my koko vox ereader to charge. Plugged in overnight and only get a second of yellow light when I press power button. I've tried 3 different power sockets to no avail.I only have the devi… read more
Dr. Fix-It
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Cant setup Kobo Touch. This is not my first Kobo, so I already
Can't setup Kobo Touch. This is not my first Kobo, so I already have the desktop app and updated software. Goes straight to 'connected and charged' screen. Have reset device and also a factory reset. … read more
John
John
Bachelor's Degree
5,553 satisfied customers
I have 2 Kobo Touches, bought at two different suppliers. One
I have 2 Kobo Touches, bought at two different suppliers. One (my wife's) works fine. The other (mine) has several irritating problems: 1. The touch screen is sometimes unresponsive, particularly with… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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